Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2000 Dodge Grand Caravan owners, lightly cleaned up (personal details are redacted by NHTSA).
Tl contact owns a 2000 Dodge Grand Caravan. The contact stated that her vehicle was rear ended on January 28, 2007 while idle at a traffic light. The vehicle repair was paid for with the exception of the clockspring assembly because it was under a safety recall. The manufacturer stated that they will not reimburse the contact because the crash caused the clockspring to fail. The contact's insurance company will not reimburse the contact because the manufacturer will not provide a letter stating that the crash caused the clockspring to fail, not the safety recall. The contact stated that she never received a safety recall notice before the vehicle was repaired. The engine size was unknown. The current mileage is 118,000 and failure mileage was 115,000. The failure of the clockspring caused the horn and cruise control not to work. Updated 06/15/07.
Tl* the contact owns a 2000 Dodge Grand Caravan. While driving the vehicle on several occasions, the serpentine belt detached from the drive pulley. The contact stated that an independent mechanic was able to place the serpentine belt back on the drive pulley. The vehicle was not taken to be diagnosed or repaired. The failure recurred several times only while it was raining. The contact also stated that the clock spring in the steering wheel failed, which caused the horn to fail and the front driver's air bag to become inoperable. The vehicle was included in NHTSA campaign number: 04V480000 (air bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 186,425.
My wife was involved in an accident on a 4 lane road and was going approximately 40-45 MPH when she hit another vehicle with almost no braking involved. Neither the drive or passenger airbag deployed. This was a major selling point when we purchased this vehicle since we would be using it to transport our family. If these do not work then the Chrysler corporation should do everything to the best of it's ability to ensure that anyone that buys their products should get what they have paid for.
Tl* the contact owns a 2000 Dodge Grand Caravan. While driving at various speeds, the air bag warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 04V480000 (air bags). The manufacturer was not made aware of the failure. The failure mileage was 238,000.
Tl* the contact owns a 2000 Dodge Grand Caravan. While driving at 50 MPH, the horn and cruise control failed to function and the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The vehicle was previously repaired under NHTSA campaign number: 04V480000 (air bags). The manufacturer was not notified of the failure. The failure mileage was 97,000.
Consumer received recall 04V480000 concerning air bag clock spring failure from the manufacturer. However, 1 year ago vehicle was in an accident. Vehicle was totaled. Also, upon impact, air bags did not deploy.
I have a 2000 Dodge Grand Caravan. I am quite certain my clockspring has broken and my airbag light stays lit all the time, and my horn and cruise control does not work. I believe Chrysler has not issued a recall for the 2000 model, but only for the 1996-1998 models. Yet searching the web reveals many, many problems with the 2000 models as well. This is a safey issue causes by Chrysler's equippment and should be a provided free repair. Chrysler does not offer to repair it for free. I am currently out of my printing career and am having difficulty finding work again, so the $250 plus to have this repaired is a heavy load at this time. Chrysler should take care of this for all the 1999 and 2000 models as well. I know the NHTSA is investigating this, but with hundreds of complains already filed, how much more information does it need to act? …
Dt: there was a recall for the clock spring/ air bag. The consumer took vehicle to the dealership and replaced it. The repair work was done on 8-22-05. They told consumer that if the air bag light stayed on indicating there is a problem. The repair work took longer than the recall notice stated that it would. After they did the recall repairs there was a problem with the air bag light fuse blowing. They replaced the fuse and it blew again. They found that there was a problem with the module. The consumer has not had the module replaced. When the consumer contacted the manufacturer, they told him that the module problem was not part of the recall, and they would give him some kind of discount for the problem with the module. The consumer stated the air bag was not working. Consumer felt that the problem with the module did not come about until he had the recall work done.
Dear sir's, I made an appointment and went to the Dodge dealership to have a recall defective maintenance performed on the clock spring in my 2000 Dodge Grand Caravan, which has made my driver side airbag inoperable. They advised me that the part is not in stock and that there are over 6,000 on back order. They gave me a phone number to call so that could get a reference and or case number. I was advised that by doing this I would be covered. Is there further need for any other actions on my part?
I like to file a complaint regarding 2000 Dodge Grand Caravan. This vehicle has experienced the same problem other owners have complained about regarding the horn and air bag not functioning due to a defective clockspring harness. Chrysler has refused to recall this component or acknowledge this as a safety issue other than saying it should be fixed. Most Mini-van owners transport families in these vehicles and it is a shame that Chrysler won't do anything about it.
Related recalls
Air bags
On certain minivans, the driver's air bag May become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.
Remedy: Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it…
NHTSA investigations
Driver air bag clockspring failure
The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its October 5, 2004 letter to NHTSA, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between March…
Airbag complaints in other Grand Caravan years
Frequently asked questions
How common are airbag problems on the 2000 Dodge Grand Caravan?
NHTSA has 29 complaints about the air bags of the 2000 Dodge Grand Caravan, 7% of the model year's 442 complaints. The component named most often is frontal (7 mentions).
Is there a recall for 2000 Dodge Grand Caravan airbag problems?
Yes — NHTSA recall 04V-480 (air bags, Oct 6, 2004). Recall repairs are free at authorized dealers.
At what mileage do 2000 Dodge Grand Caravan airbag problems start?
Half of the complaints with a recorded mileage happened before about 82,000 miles.
Is it dangerous?
Owners linked 8 crashes, 0 fires and 6 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.