The problem
Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
Recall details
| NHTSA campaign | 24V-715 (24V715000) |
|---|---|
| Manufacturer number | 99B |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Electrical system › Propulsion system › Inverter |
| Report date | September 26, 2024 |
| Owners notified | October 31, 2024 |
| Vehicles affected | 336 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 24V-715 repair free?
Yes. Ram dealers will fix the problem at no cost: Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 336 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.