Ram Recall 25V-665: Electrical system – software

Affected: 2024–2025 Ram Promaster. Filed with NHTSA on October 6, 2025, covering about 790 vehicles.

The problem

Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.

The risk

A loss of drive power increases the risk of a crash.

The fix

Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

Recall details

NHTSA campaign25V-665 (25V665000)
Manufacturer number98C
ManufacturerChrysler (FCA US, LLC)
ComponentElectrical system › Propulsion system › Traction motor › Controller › Software
Report dateOctober 6, 2025
Owners notifiedOctober 30, 2025
Vehicles affected790
Initiated byManufacturer

Vehicles covered

Owner complaints about the electrical system

Frequently asked questions

Is the recall 25V-665 repair free?

Yes. Ram dealers will fix the problem at no cost: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 790 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.