Most common 2021 Ram Promaster City problems
Share of the 5 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ram Promaster City complaints by model year
Best Promaster City years: 2020, 2019, 2021. Compare all years →
2021 Ram Promaster City recalls (3)
Exterior lighting › Turn signal
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403.
Seat belts › Rear/other › Retractor
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403.
Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
What 2021 Ram Promaster City owners say
Engine & cooling
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [redacted] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply chains and manufacturing. One I could have chalked up to bad luck. Two is just too much of a coincidence to believe that there isn't something wrong with these engines.
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [redacted] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply chains and manufacturing. One I could have chalked up to bad luck. Two is just too much of a coincidence to believe that there isn't something wrong with these engines.
2021 Ram Promaster City engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.4L 4-cyl | 9-speed automatic | FWD | 21 / 28 / 24 |
EPA ratings. Class: —.
Frequently asked questions
Is the 2021 Ram Promaster City a good car?
Based on 5 owner complaints filed with NHTSA, the 2021 Promaster City rates better than average: 46% fewer complaints than a typical year of the Promaster City at the same age. It is one of the best Promaster City years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2021 Ram Promaster City?
The engine & cooling — 3 complaints, 60% of all complaints for this model year. Next are the equipment & accessories (1) and seat belts (1).
How many recalls does the 2021 Ram Promaster City have?
There are 3 recalls for the 2021 Ram Promaster City, the most recent from September 21, 2021 (turn signal). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Ram Promaster City?
The best years by complaints, compared at the same age, are 2020, 2019 and 2021. See the full Ram Promaster City years comparison.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.