Most common 2017 Ram Promaster City problems
Share of the 19 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ram Promaster City complaints by model year
Best Promaster City years: 2020, 2019, 2021. Compare all years →
2017 Ram Promaster City recalls (3)
Equipment
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Equipment › Other › Labels
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present.
Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.
Air bags › Side/window
Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
Remedy: Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.
What 2017 Ram Promaster City owners say
Engine & cooling
The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified mechanic, performed an oil change and became aware that the engine was extremely low on engine oil. The vehicle was taken to the dealer and confirmed that the oil level was extremely. The dealer performed an oil consumption test. The test showed that the vehicle was two full quarts of oil low. The contact was informed that the engine block was damaged and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that prior to the oil consumption test, whenever the vehicle was started, the vehicle vibrated abnormally. The contact inspected the vehicle and found that the oil level was low. …
The contact owns a 2017 Ram Pro Master City. The contact stated that while the vehicle was stopped, the engine vibrated abnormally and there was a fuel-burning odor on the interior and exterior of the vehicle. The contact stated that while attempting to accelerate, the vehicle briefly lost motive power before the vehicle returned to normal functionality. The "General Warning Light" was illuminated. The failure became a regular occurrence, and the oil level was abnormally low. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Electrical system
Tl* the contact owns a 2017 Ram Promaster City. The contact stated while driving 35 MPH, the vehicle shut-off with the tag light warning light illuminated. After waiting for several minutes, the vehicle restarted. The vehicle was taken to champion Chrysler Dodge Jeep Ram (11477 northpark dr, gulfport, ms 39503, [phone]) but was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V202000 (power train, electrical system) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 57,787.
Tl* the contact owns a 2017 Ram Promaster City. While driving various speeds during the day, the instrument panel gauges were not visible without warning. The gauges were visible while driving at night. The vehicle was taken to new carlisle Chrysler Jeep Dodge Ram - tobey auto group (580 n main st, new carlisle, oh 45344), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 16.
Windows, wipers & sunroof
Instrument panel speedometer. Daytime speed numbers small, orange and when sun is shining - you have to guess what speed you are traveling - particularly 34/40 MPH - the needle doesn't show up either. At night the light is OK, but daytime driving it is impossible to fallow speed limits when you have to guess at vehicle speed. Digital display doesn't give speed. Tachometer has larger numbers and is less shaded. Picture below is similar to my vehicle, but if you take a picture in daylight - the numbers do not show up. Particularly when you have bifocals!
I purchased new a 2017 winnebago trend motorhome on a 2016 Ram Promaster chassis. The outside rear view mirrors come in 2 parts. The lower mirror due to an engineering error can not move out far enough to permit a safe view of traffic. Essentially it affords mostly a view of the body of the vehicle. The local Dodge agency agrees but upon contact of Dodge and winnebago neither will furnish a mirror to give me a safe view. Lane
2017 Ram Promaster City engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.4L 4-cyl | 9-speed automatic | FWD | 21 / 28 / 24 |
EPA ratings. Class: —.
Frequently asked questions
Is the 2017 Ram Promaster City a good car?
Based on 19 owner complaints filed with NHTSA, the 2017 Promaster City rates average: 24% fewer complaints than a typical year of the Promaster City at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2017 Ram Promaster City?
The engine & cooling — 8 complaints, 42% of all complaints for this model year. Next are the electrical system (4) and windows, wipers & sunroof (3).
How many recalls does the 2017 Ram Promaster City have?
There are 3 recalls for the 2017 Ram Promaster City, the most recent from December 21, 2017 (equipment). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Ram Promaster City?
The best years by complaints, compared at the same age, are 2020, 2019 and 2021. See the full Ram Promaster City years comparison.
At what mileage do 2017 Ram Promaster City problems happen?
The median mileage reported in complaints is about 15,000 miles; 69% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.