2020 Ram Promaster City Problems & Complaints

Better than average80% fewer complaints than a typical year of the Promaster City at the same age

Owners have filed 1 complaint about the 2020 Ram Promaster City with the National Highway Traffic Safety Administration. That is 80% fewer than a typical Promaster City model year at the same age, making the 2020 one of the better Promaster City years. The most reported problem area is the body & structure (1 complaint, typically around 10,000 miles). 2 recalls cover this model year.

1complaints
2recalls
0crashes
0fires
0injuries
0deaths

Most common 2020 Ram Promaster City problems

  • Body & structure~10,000 miles
    1100%

Share of the 1 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ram Promaster City complaints by model year

201520162017201820192020202127251916515
Owner complaints per model year, Ram Promaster City. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Promaster City years: 2020, 2019, 2021. Compare all years →

2020 Ram Promaster City recalls (2)

Exterior lighting › Turn signal

NHTSA recall 21V-728 · Sep 21, 2021 · 23,853 vehicles

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure.

Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403.

Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module

NHTSA recall 21V-147 · Mar 9, 2021 · 4 vehicles

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.

Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

2020 Ram Promaster City engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.4L 4-cyl9-speed automaticFWD21 / 28 / 24

EPA ratings. Class: —.

Frequently asked questions

Is the 2020 Ram Promaster City a good car?

Based on 1 owner complaint filed with NHTSA, the 2020 Promaster City rates better than average: 80% fewer complaints than a typical year of the Promaster City at the same age. It is one of the best Promaster City years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Ram Promaster City?

The body & structure — 1 complaint, 100% of all complaints for this model year.

How many recalls does the 2020 Ram Promaster City have?

There are 2 recalls for the 2020 Ram Promaster City, the most recent from September 21, 2021 (turn signal). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ram Promaster City?

The best years by complaints, compared at the same age, are 2020, 2019 and 2021. See the full Ram Promaster City years comparison.

At what mileage do 2020 Ram Promaster City problems happen?

The median mileage reported in complaints is about 10,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.