Most common 2015 Ram Promaster City problems
Share of the 27 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ram Promaster City complaints by model year
Best Promaster City years: 2020, 2019, 2021. Compare all years →
2015 Ram Promaster City recalls (3)
Equipment
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Equipment › Other › Labels
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present.
Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.
Electrical system › Software
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
What 2015 Ram Promaster City owners say
Transmission & drivetrain
The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted to depress the accelerator pedal however, the vehicle failed to respond. The contact pulled over to the side of the roadway and waited for several minutes before restarting the vehicle. The vehicle restarted and the contact attempted to drive back to the residence however, the failure persisted. The vehicle was diagnosed by the local dealer and failure codes for the transmission module were retrieved. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and transmission warning lights were illuminated. The local dealer was contacted and informed the contact that the transmission needed to be flushed. The vehicle was not diagnosed nor repaired. The contact stated that the failure was like NHTSA campaign number: 16V529000 (Power Train) however, the Vin was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Electrical system
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode
I purchased vehicle used on 2/14/2018. Carfax stated no outstanding recalls. After about one year, very occasionally, when shifting from park to drive, the gear would not engage until the process was repeated. Just recently, while highway driving, both "service engine" and "transmission" warning lights appeared on the dash. This was followed by a near total loss of power and an occasional stall. This obviously created a dangerous safety hazard for me and the other drivers in my area. I took the vehicle to the local Ram dealership (peacock - bluffton, sc) and (after 5 days) was told I needed a new "transaxle range sensor wiring harness" ($700. +/-) and a powertrain software update (warranty). Some research revealed a recall by Fiat-Chrysler (8/2016) for the wiring harness - s55 / NHTSA 16v-529. …
Engine & cooling
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and transmission warning lights were illuminated. The local dealer was contacted and informed the contact that the transmission needed to be flushed. The vehicle was not diagnosed nor repaired. The contact stated that the failure was like NHTSA campaign number: 16V529000 (Power Train) however, the Vin was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by dealer. This is a on and off issue which is a dangerous safety hazard for driver and other vehicles.
2015 Ram Promaster City engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.4L 4-cyl | 9-speed automatic | FWD | 21 / 28 / 24 |
EPA ratings. Class: —.
Frequently asked questions
Is the 2015 Ram Promaster City a good car?
Based on 27 owner complaints filed with NHTSA, the 2015 Promaster City rates average: 1.2× as many complaints as a typical year of the Promaster City at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2015 Ram Promaster City?
The transmission & drivetrain — 15 complaints, 56% of all complaints for this model year, most often about automatic transmission › control module (tcm/pcm/tecm). Next are the electrical system (11) and engine & cooling (10).
How many recalls does the 2015 Ram Promaster City have?
There are 3 recalls for the 2015 Ram Promaster City, the most recent from December 21, 2017 (equipment). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Ram Promaster City?
The best years by complaints, compared at the same age, are 2020, 2019 and 2021. See the full Ram Promaster City years comparison.
At what mileage do 2015 Ram Promaster City problems happen?
The median mileage reported in complaints is about 38,000 miles; 71% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.