The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
The fix
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Recall details
| NHTSA campaign | 21V-728 (21V728000) |
|---|---|
| Manufacturer number | Y71 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Exterior lighting › Turn signal |
| Report date | September 21, 2021 |
| Owners notified | October 28, 2021 |
| Vehicles affected | 23,853 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the lights
Frequently asked questions
Is the recall 21V-728 repair free?
Yes. Ram dealers will fix the problem at no cost: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 23,853 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.