Most common 2016 Ram Promaster City problems
Share of the 25 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ram Promaster City complaints by model year
Best Promaster City years: 2020, 2019, 2021. Compare all years →
2016 Ram Promaster City recalls (3)
Equipment
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Equipment › Other › Labels
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present.
Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.
Electrical system › Software
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
What 2016 Ram Promaster City owners say
Electrical system
The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown) who reset the computer system and the failure was remedied. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 85,000.
Cooling fan and relay blew at 46000 miles. Cooling fan bearings went and seized, cooling fan relay no good. Dealer would not warranty because it was over 36000 miles. From what I read on forums, this is a common issue with this van and they are aware of it, yet they have not recalled any. I first discovered this issue while idling in traffic. I called the dealership and they weren't much help, I week later the fan seized and the check engine like came on pushing a code for the fan 2 control system.
Engine & cooling
The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
Transmission & drivetrain
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.
Cooling fan and relay blew at 46000 miles. Cooling fan bearings went and seized, cooling fan relay no good. Dealer would not warranty because it was over 36000 miles. From what I read on forums, this is a common issue with this van and they are aware of it, yet they have not recalled any. I first discovered this issue while idling in traffic. I called the dealership and they weren't much help, I week later the fan seized and the check engine like came on pushing a code for the fan 2 control system.
2016 Ram Promaster City engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.4L 4-cyl | 9-speed automatic | FWD | 21 / 28 / 24 |
EPA ratings. Class: —.
Frequently asked questions
Is the 2016 Ram Promaster City a good car?
Based on 25 owner complaints filed with NHTSA, the 2016 Promaster City rates average: about as many complaints as a typical year of the Promaster City at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2016 Ram Promaster City?
The electrical system — 8 complaints, 32% of all complaints for this model year, most often about instrument cluster/panel. Next are the engine & cooling (8) and transmission & drivetrain (7).
How many recalls does the 2016 Ram Promaster City have?
There are 3 recalls for the 2016 Ram Promaster City, the most recent from December 21, 2017 (equipment). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Ram Promaster City?
The best years by complaints, compared at the same age, are 2020, 2019 and 2021. See the full Ram Promaster City years comparison.
At what mileage do 2016 Ram Promaster City problems happen?
The median mileage reported in complaints is about 37,000 miles; 74% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.