Most common 2018 Ram Promaster City problems
Share of the 16 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ram Promaster City complaints by model year
Best Promaster City years: 2020, 2019, 2021. Compare all years →
2018 Ram Promaster City recalls (2)
Steering › Rack and pinion
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
Remedy: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018.
Equipment › Other › Labels
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Remedy: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.
What 2018 Ram Promaster City owners say
Engine & cooling
The contact owns a 2018 Ram Promaster City. The contact stated that while driving at an undisclosed speed, the check engine warning light and the throttle control system warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was unsure of the diagnostic results; however, the contact was informed that the vehicle would be repaired under an unstated recall. The dealer performed an unstated test on the vehicle and then informed the contact that the vehicle could not be repaired because the vehicle was no longer under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 139,405.
The contact owns a 2018 Ram Promaster City. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was hot. The contact added coolant to the engine; however, the coolant was gone in less than two weeks. The contact then stated that while driving at various speeds, an abnormal knocking noise was coming from the engine. The contact stated that the vehicle stalled without warning. The vehicle was taken to a dealer and the contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
Electrical system
Driving on the expressway and the electrical gages started acting erratic then the motor turned off while driving. When the vehicle turned off we lost all control of the vehicle at 70 MPH. We hit the brakes hard causing traffic issues and stopped in traffic and could not move and had to call a tow truck to move the vehicle. Towed the vehicle to the dealer that said the motor was bad and that FCA would have to replace it. We were told prior to this happening that the van had recalls but ours was fine.
Engine radiator cooling fan siezed up and became very hot. Could start fire as well as overheat engine problem. Problem found on a cool day sitting idling. Vehicle won't be 2 years in service for another 3 months
2018 Ram Promaster City engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.4L 4-cyl | 9-speed automatic | FWD | 21 / 28 / 24 |
EPA ratings. Class: —.
Frequently asked questions
Is the 2018 Ram Promaster City a good car?
Based on 16 owner complaints filed with NHTSA, the 2018 Promaster City rates average: 33% fewer complaints than a typical year of the Promaster City at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2018 Ram Promaster City?
The engine & cooling — 8 complaints, 50% of all complaints for this model year. Next are the electrical system (3) and lights (2).
How many recalls does the 2018 Ram Promaster City have?
There are 2 recalls for the 2018 Ram Promaster City, the most recent from March 6, 2018 (rack and pinion). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Ram Promaster City?
The best years by complaints, compared at the same age, are 2020, 2019 and 2021. See the full Ram Promaster City years comparison.
At what mileage do 2018 Ram Promaster City problems happen?
The median mileage reported in complaints is about 40,000 miles; 56% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.