Door Lock & Latch complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2025 | 1 | 0% | 1,000 miles |
| 2024 | 1 | 0% | 7,000 miles |
| 2018 | 2 | 0% | 57,000 miles |
| 2017 | 1 | 0% | 74,000 miles |
| 2014 | 2 | 0% | 38,000 miles |
| 2013 | 2 | 1% | 121,000 miles |
| 2012 | 7 | 2% | 7,000 miles |
| 2011 | 10 | 2% | 139,000 miles |
| 2010 | 16 | 3% | 61,000 miles |
| 2009 | 17 | 4% | 59,000 miles |
| 2008 | 200 | 21% | 72,000 miles |
| 2007 | 232 | 26% | 83,000 miles |
| 2006 | 3 | 1% | 100,000 miles |
| 2005 | 13 | 3% | 69,000 miles |
| 2004 | 14 | 3% | 87,000 miles |
| 2003 | 17 | 4% | 70,000 miles |
| 2002 | 12 | 2% | 30,000 miles |
| 2001 | 4 | 3% | 62,000 miles |
| 2000 | 3 | 2% | 120,000 miles |
| 1999 | 10 | 8% | 60,000 miles |
| 1998 | 4 | 3% | 125,000 miles |
Which parts fail
Components named in complaints (door latches, locks, hood and tailgate latches).
Mileage when the problem started
What owners report
The contact owns a 2012 Honda CR-V. The contact stated that while driving at 30 MPH approaching a red light, the rear trailing arm detached from the tire. No warning lights were illuminated. The driver was able to dive to a parking lot. The vehicle was transported on a trailer by her father. The front door latch had become inoperable. The contact had to tie the door shut but was later repaired by her father. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 200,500.
Tl* the contact owns a 2012 Honda CR-v. When the contact attempted to re-enter the vehicle, the driver's side door failed to open. In addition, the key fob failed to electronically open the door. The dealer (lundgren Honda of auburn, 163 washington st, auburn, ma 01501, [phone]) diagnosed that the latch assembly needed to be replaced. The dealer did not mention if the key fob and a second key needed to be reprogrammed. The dealer stated that there were no recalls for the failure. The vehicle was not repaired. The approximate failure mileage was 53,000. .
The contact's client owns a 2011 Honda CR-V. The contact stated that while his client was driving at undisclosed speeds, the driver's side door lock actuator mechanism would independently lock and unlock on all four doors without warning. The contact's client could hear the doors locking and unlocking while driving. The vehicle was taken to the independent mechanic where he determined that the door lock actuator was defective and needed to be replaced. The contact called Millennium Honda (286 N Franklin St, Hempstead, NY 11550) and North Shore Honda (611 Glen Cove Rd, Glen Head, NY 11545) where the contact was informed by both dealers that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 139,000.
The contact owns a 2011 Honda CR-V. The contact stated that the vehicle failed to lock or unlock while using the key fob from outside the vehicle, or while pushing the unlock button inside the vehicle. The contact also stated that the vehicle would repeatedly lock and unlock independently while driving. The contact attempted to notify the dealer but was unable to reach a representative. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 170,000. The VIN was not available.
The contact owns a 2010 Honda CR-V. The contact stated that on numerous occasions while driving at various speeds, she heard an abnormal sound located in the front passenger's and rear driver's side doors. The contact stated that while operating the remote lock/unlock feature for the doors, the trunk unlocked. The contact stated that she had to manually unlock/lock the front passenger's and rear driver's side doors. The contact was concerned for her safety in the event of an emergency. Additionally, the contact stated that the day she purchased the vehicle, she informed the dealer that the door locks were not functioning properly. The dealer inspected the door locks but could not duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000. …
One month ago, car locks would randomly lock and unlock while driving. Now the Driver side front door lock actuator stopped working. I cannot open door manually from the inside or unlock the door with the key from the outside. Now I can only exit the car by the passenger door and leave the car unlocked otherwise I can't get in if it's locked.
The contact owns a 2009 Honda CR-V. The contact stated that while reversing there was an unknown abnormal sound detected from the front passenger's side door. There were no warning lights illuminated. The contact stated that whenever the driver's front and passenger's side front door were ajar, the sound was not detected. The vehicle was taken to the local dealer where it was diagnosed that the door actuator had malfunctioned. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 58,800.
For the last couple of weeks the drivers side lock mechanism makes loud noise, is difficult and sometimes impossible to unlock with fob or manually. This is not consistent every time I drive, but has been increasing in frequency. I have been locked out of car twice. The Fob and manual key attempts failed. I replaced the Fob battery and was able to open the car, but the loud noises, lock engagement issues are continuing and increasing in frequency. I want to see if this is a recall issue that can be addressed by a dealership.
Related recalls (1)
Latches/locks/linkages › Doors › Latch
Honda is recalling certain model year 2012 Honda CR-V and model year 2013 Acura ILX vehicles. If the manual or power door lock is activated while an interior front door handle is being operated by an occupant, the cable connecting the interior door handle to the door latch mechanism may become loose and move out of position.
Remedy: Honda will notify owners, and dealers will replace the front door latch assemblies in the affected vehicles, free of charge.
Frequently asked questions
Which Honda CR-V years have door lock & latch problems?
By NHTSA complaints, the 2007 (232), 2008 (200), 2003 (17), 2009 (17) and 2010 (16) model years. Door Lock & Latch complaints make up 26% of all complaints for the 2007.
Is there a recall for Honda CR-V door lock & latch problems?
Yes — 1 recall, including 12V-338 (latch, Jul 19, 2012). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Honda CR-V door lock & latch problems start?
Across all years, half of the complaints with a recorded mileage happened before about 76,000 miles; 17% happened before 50,000 miles.
What part fails most often?
Owners most often name the doors › latch (40 mentions), followed by the hood › latch (15).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.