2008 Honda CR-V Door Lock & Latch Problems

Which parts fail

• Doors › Latch
  6
• Electronic lock/latch actuator
  1

Components named in complaints (door latches, locks, hood and tailgate latches).

Mileage when the problem started

• Under 25k
  11%
• 25k–50k
  1710%
• 50k–75k
  7243%
• 75k–100k
  4628%
• 100k–150k
  2314%
• 150k+
  74%

Owner reports

Selected complaints filed with NHTSA by 2008 Honda CR-V owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2008 Honda CR-V. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 23V228000 (Structure) and an unknown door latch recall; however, while driving after the vehicle was returned, the contact became that the doors were no longer closing securely, and the vehicle failed to respond immediately while depressing the brake pedal. There was no warning light illuminated. Additionally, the contact stated that the dealer had stated in the recall repair work order that the recall repair of NHTSA Campaign Number: 23V228000 (Structure) could not be completed on the vehicle due to severe frame corrosion and that the sub frame needed to be replaced; however, the dealer installed support braces on the vehicle and marked the recall as Complete. …

The contact owns a 2008 Honda CR-V. The contact stated while pulling out a parking lot, she attempted to lock the doors to the vehicle however, the locks failed to operate as designed. The contact attempted to lock the doors unsuccessfully. The contact stated that she had received an unknown recall notification previously for Latches/Locks/Linkages and the vehicle was repaired under recall. The contact was unsure about the recall campaign information. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that the rear passenger's side door failed to latch and the door latch needed to be replaced. The contact was informed that the recall had expired 11/7/2015. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 223,035.

The contact owns a 2008 Honda CR-V. The contact stated that while the vehicle was parked, the front passenger's door failed to latch as intended. In addition, the front passenger's door had independently unlatched. The vehicle was taken to the dealer where it was diagnosed with a failed door lock actuator. The contact was informed that the front passenger's side door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue, and a case was filed. The contact referenced an unknown Technical Service Bulletin with a similar failure; however, the contact was informed that the TSB had expired. The failure mileage was approximately 53,000.

The contact owns a 2008 Honda CR-V. The contact stated that the rear passenger's side door was making locking sounds unintendedly and had failed to unlock as needed. The vehicle was taken to an independent mechanic, where the door actuator was replaced, and the door was repaired. Additionally, the contact stated that front passenger's side door and the tailgate had failed to unlock as needed. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall because the recall had expired. The failure mileage was approximately 68,000.

The contact owns a 2008 Honda CR-V. The contact stated that after starting the vehicle and driving, within minutes the front driver's side door erroneously unlocked. The cause of the failure was not yet determined. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 80,000.

The contact owns a 2008 Honda CR-V. The contact stated that the front and rear passenger's side doors failed to lock as designed. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified. The failure mileage was approximately 96,000.

The contact owns a 2008 Honda CR-V. The contact stated she locked her child and dog inside the vehicle and was unable to open any doors with the key. The contact stated she sought roadside assistance to open the door. The contact took the vehicle to the local dealer, where it was diagnosed with needing the door lock actuator to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

Tl* the contact owns a 2008 Honda CR-v. In May of 2016, the vehicle doors locked without warning. The contact had to reach their hand through the passenger side window and open the door from the outside. Once they exited the vehicle, the contact could not get the doors to unlock even with the key fob. The contact had to call roadside assistance to help unlock the doors. The vehicle was taken to Honda of kirkland (12420 ne 85th st, kirkland, wa 98033) where they replaced the driver side door lock actuator per service bulletin number: 14-083. A year and a half later, the same failure occurred on the passenger side. The contact paid to have the passenger side door lock actuator replaced. Furthermore, the contact stated that the rear driver door would not lock. The vehicle was taken back to the dealer and the contact was informed that the warranty had expired. …

Tl* the contact owns a 2008 Honda CR-v. The contact stated that a recall notification was received sometime in January for the passenger side frontal air bag. The contact called the dealer to make an appointment and was informed by the dealer that the vehicle was included in a recall for the driver side door lock. The contact took the vehicle for the recall repair and was informed by the dealer that the driver side door lock was repaired. The contact informed the dealer that the door locks that failed on the vehicle were the passenger and rear door locks, which needed to be repaired. The dealer gave the contact a bill of $500 to order the parts, not including labor. The vehicle was not repaired. The manufacturer was made aware of the issue. The NHTSA campaign numbers were not provided. The approximate failure mileage was 135,000.

Tl* the contact owns a 2008 Honda CR-v. The contact stated that the rear driver and passenger doors failed to lock. The contact informed the dealer (frank brown Honda) who stated there was no recall on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that, due to the vehicle being in a previous recall for the locks and no failure was found, the recall was considered complete. The manufacturer also stated that, due to the recall being completed, they were not able to provide another recall repair. The approximate failure mileage was 82,579. Updated 08/23/17 the consumer stated upon accelerating door locks would click or lock. Updated 08/25/2017

Door Lock & Latch complaints in other CR-V years