The problem
Honda is recalling certain model year 2012 Honda CR-V and model year 2013 Acura ILX vehicles. If the manual or power door lock is activated while an interior front door handle is being operated by an occupant, the cable connecting the interior door handle to the door latch mechanism may become loose and move out of position. There is a possibility that the cable can move far enough out of position to prevent the door from properly latching.
The risk
If the door is not fully latched, the door may open while driving or in a crash, increasing the risk of personal injury to the vehicle occupants.
The fix
Honda will notify owners, and dealers will replace the front door latch assemblies in the affected vehicles, free of charge. Additionally, the interior front door handles in certain Honda CR-Vs will also be replaced, free of charge. The safety recall is expected to begin on, or about, August 16, 2012. Owners may contact Honda customer service at 1-800-999-1009.
Recall details
| NHTSA campaign | 12V-338 (12V338000) |
|---|---|
| Manufacturer number | S45/46/47 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Component | Latches/locks/linkages › Doors › Latch |
| Report date | July 19, 2012 |
| Owners notified | August 16, 2012 |
| Vehicles affected | 172,837 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the locks & latches
Frequently asked questions
Is the recall 12V-338 repair free?
Yes. Acura dealers will fix the problem at no cost: Honda will notify owners, and dealers will replace the front door latch assemblies in the affected vehicles, free of charge. Additionally, the interior front door handles in certain Honda CR-Vs will also be replaced, free of charge.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 172,837 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.