Equipment complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2026 | 1 | 1% | 28,000 miles |
| 2024 | 2 | 1% | 10,000 miles |
| 2022 | 2 | 1% | — |
| 2019 | 41 | 4% | 5,000 miles |
| 2018 | 5 | 0% | 90,000 miles |
| 2017 | 4 | 0% | — |
| 2015 | 1 | 0% | 15,000 miles |
| 2014 | 4 | 1% | 1,000 miles |
| 2013 | 1 | 0% | 8,000 miles |
| 2012 | 3 | 1% | 5,000 miles |
| 2010 | 2 | 0% | 0 miles |
| 2009 | 2 | 1% | 25,000 miles |
| 2008 | 3 | 0% | 145,000 miles |
| 2007 | 5 | 1% | 40,000 miles |
| 2006 | 4 | 1% | 113,000 miles |
| 2005 | 3 | 1% | 32,000 miles |
| 2004 | 14 | 3% | 58,000 miles |
| 2003 | 6 | 1% | 108,000 miles |
| 2002 | 11 | 2% | 100,000 miles |
| 2001 | 5 | 4% | 157,000 miles |
| 2000 | 1 | 1% | 45,000 miles |
| 1999 | 2 | 2% | — |
Which parts fail
Components named in complaints (accessories, trailer hitches and other equipment).
Mileage when the problem started
What owners report
Touchscreen flashes and beeps. Brought it in to the Honda dealer twice and they said they did a hard reset of the screen. The vehicle was 6 months old with less than 4,000 miles when the issue started in January 2020. It happens intermittently and Honda has not been able to fix it. Today 5/11/22 the screen has gone completely blank. Now there is no rear back up camera, no climate control, no vehicle information or settings, no maps or radio information.
Tl* the contact owns a 2019 Honda CR-v. While the contact's husband was driving at an unknown speed, the vehicle turned left instead of right. As a result, the contact's vehicle crashed into another vehicle. A police report was not filed. The contact's husband sustained injuries that did not require medical attention. The vehicle was damaged, but was not towed. Prior to the crash, the contact called an unknown dealer about the steering failure and was informed that it was not a life or death situation. The dealer stated that they would call the contact back. The contact was not called back. The contact later received a recall notification for NHTSA campaign number: 19V694000 (equipment). The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 5,000.
The contact owns a 2018 Honda CR-V. The contact stated that the navigation system was jumping and skipping. The contact stated while depressing the accelerator pedal, the vehicle lunged forward. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact stated that while operating the vehicle, the "Brake System", "Collision Mitigation System", "Road Departure Mitigation", "Adaptive Cruise Control" and the "Lane Keeping Assist" massages remained displayed along with an audible alarm. The cause of the failures was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 44,400.
June 2, 2021 car was taken to local Honda dealer. Touch screen problems. Touch screen said Anti Theft system not workingPress and hold power button. I did and screen went black. I feel unsafe driving with a black screen ,when I back up I have no rear camera. I have no access to the other settings either. Honda repairmen updated computer system and it worked for one day. Today -June 4, 2021 the screen lit up when I started the car, went black with no warning messages a minute later. A few minutes later it came back on.
My Honda crv was broken into while on vacation in florida. I was only about 300 feet away from the car but was not notified by the alarm. I came back to see glass all over the floor, my personal belongings gone from the car. As a previous owner of a newly purchased Honda odyssey, I felt that the car had alarm as the key has remote lock and and unlock functions and the car even sounded a familiar arming sound when remotely locked. When I went into a dealer in florida to inquire why the alarm did not work, they told me that the car had passive alarm, which means that the alarm should sound if the glass is broken. Upon returning to new york, I went to the dealer where I purchased the car and they told me the car has no alarm, and that the familiar sound is just to indicate to me that all four doors are locked! …
I have had constant issues with the tire pressure monitoring (TPMS) system on my new crv. The light illuminates randomly when my tire pressure is fine. It sometimes does not illuminate when my tire pressure is not fine. It has been in for repairs 6 or 7 times and there is no fix identified yet. I am left not knowing whether my tires are properly inflated or not. Honda is aware of the safety issue but not able to correct (or willing to refund).
Sirs we have taken this car to the dealership 6 documented times to repair or replace a distractive driving issue that involves the in dash navigation system, Bluetooth and GPS pairing. After 2 years of visits to valencia Honda, I was told that the problem could not be fixed. I hired the law firm of parker stansbury to initiate a " lemon law" protection by california civil code 1793.22. American Honda has responded and denied my request for repurchase or replace the defected unit or the entire vehicle. Since this complaint involves distractive driving issues, it is our belief that American Honda is not only putting our safety at risk but the safety of all other 2012 Honda CR-v owners at risk that May have the same defective navigation software. The arrogance of American Honda should not be tolerated. …
Related recalls (5)
Equipment › Other › Labels
Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information.
Remedy: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.
Equipment › Other › Owners/service/other manual
Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The owner's guide incorrectly describes when the "Passenger Airbag Off" indicator should illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Remedy: Honda will notify owners and provide a sticker with the correct information to be added to the owner's guide, free of charge. The recall began November 14, 2019.
Equipment › Other › Labels
Honda (American Honda Motor Co.) is recalling certain 2017 CR-V and Acura RDX vehicles. The Certification Labels on the affected vehicles were printed with ink that may be inadvertently wiped away with an alcohol solvent. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Remedy: Honda and Acura will notify owners, and dealers will replace the Certification Label, free of charge. The recall began June 2017. Owners may contact Honda customer service at 1-888-234-2138.
Equipment › Other › Labels
Honda is recalling certain model year 2012 CR-V, equipped with the LX trim level and manufactured from August 30, 2012, to August 31, 2012. These vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification." The incorrect values for Gross Vehicle Weight Rating, Gross Axle Weight Rating front and rear, tire…
Remedy: Honda will notify owners, and dealers will apply the corrective label free of charge. The safety recall began on November 14, 2012. Owners may contact Honda at 1-800-999-1009.
Equipment › Other › Owners/service/other manual
On certain passenger vehicles and motorcycles, the owner's manuals contain incorrect contact information for the national highway traffic safety administration's (NHTSA) vehicle safety hotline.
Remedy: Honda will send a postcard to dealers and owners with the correct NHTSA vehicle safety hotline information and with instructions to insert the card into the "reporting safety defects" section of the owner's manual.
Frequently asked questions
Which Honda CR-V years have equipment problems?
By NHTSA complaints, the 2019 (41), 2004 (14), 2002 (11), 2003 (6) and 2001 (5) model years. Equipment complaints make up 4% of all complaints for the 2019.
Is there a recall for Honda CR-V equipment problems?
Yes — 5 recalls, including 23V-524 (labels, Jul 27, 2023); 19V-694 (owners/service/other manual, Sep 26, 2019); 17V-256 (labels, Apr 18, 2017). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Honda CR-V equipment problems start?
Across all years, half of the complaints with a recorded mileage happened before about 64,000 miles; 50% happened before 50,000 miles.
What part fails most often?
Owners most often name the mechanical › accessory scissor/screw/bottle jack/lift (4 mentions), followed by the electrical (4).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.