Which parts fail
Components named in complaints (accessories, trailer hitches and other equipment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2019 Honda CR-V owners, lightly cleaned up (personal details are redacted by NHTSA).
Touchscreen flashes and beeps. Brought it in to the Honda dealer twice and they said they did a hard reset of the screen. The vehicle was 6 months old with less than 4,000 miles when the issue started in January 2020. It happens intermittently and Honda has not been able to fix it. Today 5/11/22 the screen has gone completely blank. Now there is no rear back up camera, no climate control, no vehicle information or settings, no maps or radio information.
Tl* the contact owns a 2019 Honda CR-v. While the contact's husband was driving at an unknown speed, the vehicle turned left instead of right. As a result, the contact's vehicle crashed into another vehicle. A police report was not filed. The contact's husband sustained injuries that did not require medical attention. The vehicle was damaged, but was not towed. Prior to the crash, the contact called an unknown dealer about the steering failure and was informed that it was not a life or death situation. The dealer stated that they would call the contact back. The contact was not called back. The contact later received a recall notification for NHTSA campaign number: 19V694000 (equipment). The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 5,000.
Tl* the contact owns a 2019 Honda CR-v. The contact stated that a metal piece stuck out from the front driver's side door. The contact called gwinnett place Honda at [phone] (located at 3325 satellite blvd, duluth, ga 30096) and was informed to bring the vehicle to their facility. The vehicle was not diagnosed or repaired. The contact also received notification of NHTSA campaign number: 19V383000 (steering, air bags, communication). The same dealer confirmed that the parts were not available. The manufacturer was not notified. The failure mileage was approximately 3,000. Parts distribution disconnect.
Tl* the contact owns a 2019 Honda CR-v. The contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dick hana Honda (3321 ne auto mall dr, vancouver, wa 98662, [phone]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2019 Honda CR-v. After reviewing the carfax information from the manufacturer, the contact stated that the steel rod in the steering column could cut through the cables and cause the air bags to deploy. The manufacturer informed the contact of NHTSA campaign number: 19V383000 (air bags, communications, steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stokes Honda north (8650 rivers ave, north charleston, sc 29406, [phone]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl* the contact owns a 2019 Honda CR-v. The contact received notification of NHTSA campaign number: 19V383000 (steering, communications, air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Roper Honda (902 n rangeline rd, joplin, mo 64801, [phone]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the failure and informed the contact to call another dealer. Honda of bartlesville (3210 se washington blvd, bartlesville, 74006 OK, [phone]) was called and the contact was informed that the parts would not be available until another six months. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2019 Honda CR-v. The contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (d-patrick Honda, 4300 e division st, evansville, in 47715, [phone]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The manufacturer wa contacted and provided case number: 09791093. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl* Takata recall. The contact owns a 2019 Honda CR-v. The contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (arrowhead Honda, 8380 w bell rd, peoria, az 85382, [phone]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2019 Honda CR-v. The contact received a recall notification for NHTSA campaign number: 19V383000 (steering, air bags, communication), but the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called maguire Honda of ithaca (315 elmira rd, ithaca, ny 14850, [phone]) where three diagnostic appointments were scheduled and was informed that the part was not available. The manufacturer was notified and stated that the part was not available. The manufacturer provided case number: 09698247. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2019 Honda CR-v. The contact received notification of NHTSA campaign numbers: 19V694000 (equipment) and 19V383000 (air bags, communications, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nalley Honda brunswick (178 altama connector, brunswick, ga 31525, [phone]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The manufacturer provided case number: 89944541. The contact had not experienced a failure. Parts distribution disconnect.
Related recalls
Equipment › Other › Owners/service/other manual
Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The owner's guide incorrectly describes when the "Passenger Airbag Off" indicator should illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Remedy: Honda will notify owners and provide a sticker with the correct information to be added to the owner's guide, free of charge. The recall began November 14, 2019.
Equipment complaints in other CR-V years
Frequently asked questions
How common are equipment problems on the 2019 Honda CR-V?
NHTSA has 41 complaints about the equipment & accessories of the 2019 Honda CR-V, 4% of the model year's 1,106 complaints. The component named most often is electrical › infotainment › video (touch)screen/monitor/unit (1 mentions).
Is there a recall for 2019 Honda CR-V equipment problems?
Yes — NHTSA recall 19V-694 (owners/service/other manual, Sep 26, 2019). Recall repairs are free at authorized dealers.
At what mileage do 2019 Honda CR-V equipment problems start?
Half of the complaints with a recorded mileage happened before about 5,000 miles, and 100% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 1 injury to equipment & accessories problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.