Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2013 Ford Fusion owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2013 Ford Fusion. The contact stated that after her daughter had parked and exited the vehicle, she informed her mother that the windshield wipers had failed. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The contact had been using a spray bottle to clear the windshield. The contact related the failure to NHTSA Campaign Number: 26V117000 (VISIBILITY); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The failure mileage was 92,000.
Wipers stopped working. Had fused checked. Fuse was not the problem. Ford dealer to complete diagnostic testing as no other auto repair shop will fix the issue. There are 22 reports for faulty wipers, wipers not working, Ford refusal to issue a recall. Meanwhile, they issued a recall for pickup truck wiper recall. Obviously, it is possible Ford Fusion Titanium 2013 and other vehicles could suffer the same issue(s). The cost is hundreds of dollars and Ford says "oh well." Meanwhile vehicles cost $20,000 + no accountability for faulty parts.
The rear view camera intermittently stops working, giving a message "camera unavailable" in a black screen. This has happened many times during use and caused near misses during vehicle reversing.
My Car has 136,000 miles on it. The vehicle's rear windshield glue failed. I noticed water in the car's trunk the other day thinking it was a cooler not a big deal. Every time a car door closed I kept hearing a weird thud. Driving down the road I would hear a thump from the rear. I thought the spare tire tightened it and that was not it. I closed my car door, looked back, and saw the rear glass lift significantly. I did it again and then looked back and saw the glass lift. I then went back and realized could lift the rear windshield glass. 90% of the top and bottom of the glass glue had failed or was not there anymore. The whole driver's side was not glued. The only thing holding the glass on was the passenger's side of the glass. …
Tl* the contact owned a 2013 Ford Fusion. While traveling highway speeds, the passenger noticed an abnormal burning odor. The contact turned on the air conditioner and smoke emitted into the cabin of the vehicle. The vehicle lost power and the contact was able to see flames from the side mirror. The passenger was able to exit the vehicle. When the contact attempted to exit the vehicle, the door jammed. The contact had to apply excessive force in order to exit the vehicle. Upon leaving the vehicle, it became engulfed in flames. The fire department was contacted and extinguished the flames. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. …
Took vehicle in for a number of issues, two of which were the left turn signal would shut off prematurely to completing a left hand turn and also both side view mirrors (mostly drivers side) would always reset itself to some random position other than the one I set them too whenever the vehicle would receive power, (when car is off and I would either open any door or press unlock on key fob or use keyless entry) mirror issue is easily duplicated (turn car off and open door to cut power, close door, lock car, and must wait at least 1 minute for all power to fully shut off, then unlock car and mirrors would randomly move around, almost as if they were trying to calibrate themselves) dealer witnessed mirror issue as it's easily recreated, did a bunch of updates of various control modules and then said car is fixed. …
Windshield wipers. Wipers are way to slow. In the rain it is super hard to see and you have no visibility. All you could do is pull over, which is most of the time inconvenient or hope that you don't get in a accident. Even moderate rain is hard see. Its a shame that older cars is safer than a 2013 Ford Fusion. I was going down a road that has a speed limit of 55 in hard rain, I obviously was doing a slower speed limit due to the danger of the rain and my vehicle's slow wipers. My visibility got so bad that I decided that I had no choice to turn to the right on a road that would give me access to a super walmart. My visibility was so bad that I could not turn in to the walmart parking lot because I could not see anything in front of me in order for me to continue on the road and make a safe left hand turn. …
When the car was started it indicated a safety sensor wasn't working. Everything else seemed fine. While driving down the road the air/defrost system stopped working causing windows to fog, I also lost control over the volume and all of the console systems. Only 2 of the windows would go down. Before I was able to pull over (about 5 minutes) everything started working and at the same time while driving my electronic seat started moving forward. Finally stopping maybe in one of the pre-programed positions. We have had prior issues this past winter with losing control over the console controls and the heat shutting off. This is the first time having issues with the seat moving on its own while driving. …
About a year after owning the vehicle the windshield wipers stopped working properly. It started as an intermittent problem and turned into them not working at all. This has happened after the dealer warranty ran out so naturally they would not accept the issue. They work somewhat now again, but one wiper is halfway up my windshield and the other keeps breaking of assuming becuase they are out of Sync with each other. So I have one wiper that is on the driver side that sort of works and this vehicle I am still paying on, so it sucks because I cannot drive it and it won't pass inspection due to this. There are numerous other accounts online about the same issue and Ford seems to ignore it. I just want a reliable vehicle that I'm paying for and so far this Ford Fusion has been nothing but issues.
Tl* the contact owns a 2013 Ford Fusion. The contact stated that the low beam headlamps were extremely dim which caused a driving hazzard at night. The contact stated that there was no warning light illuminated during the failure. The contact referenced the failure to NHTSA campaign number: 12V553000 (exterior lighting). Additionally, upon start up on several occasions, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the service transmission warning light was illuminated. The vehicle was not taken to be diagnosed nor repaired. The manufacture was notified of the failures but offered no assistance. The approximate failure mileage was 100,000.
Window & Wiper complaints in other Fusion years
Frequently asked questions
How common are window & wiper problems on the 2013 Ford Fusion?
NHTSA has 29 complaints about the windows, wipers & sunroof of the 2013 Ford Fusion, 2% of the model year's 1,792 complaints. The component named most often is power window devices and controls (3 mentions).
Is there a recall for 2013 Ford Fusion window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for the 2013 Ford Fusion, though it has 19 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2013 Ford Fusion window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 45,000 miles, and 21% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 1 fire and 2 injuries to windows, wipers & sunroof problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.