2013 Ford Fusion Transmission Problems

Which parts fail

• Automatic transmission
  5
• Automatic transmission › Internal › Bearings/bushings
  2
• Automatic transmission › Control module (TCM/PCM/tecm)
  1
• Automatic transmission › Internal › Gears
  1
• Manual transmission › Floor shift assembly
  1
• Automatic transmission › Torque converter
  1

Components named in complaints (automatic and manual transmissions, CVT, axles, driveshaft, 4WD/AWD).

Mileage when the problem started

• Under 25k
  188%
• 25k–50k
  157%
• 50k–75k
  2813%
• 75k–100k
  5024%
• 100k–150k
  7234%
• 150k+
  2914%

Owner reports

Selected complaints filed with NHTSA by 2013 Ford Fusion owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the remedy would not be available till the end of the current year if not, the beginning of next year. The contact stated that when attempting to shift into reverse, the gear shifter remained in park and the instrument panel displayed the vehicle was still in S drive. The vehicle stalled in the middle of the street while drifting back. The contact turned the steering wheel to avoid a vehicle behind them. The vehicle crashed into a curb and came to a stop. No air bags deployed. …

The contact owns a 2013 Ford Fusion. The contact stated while driving at 15 MPH downhill, the steering wheel locked. The contact depressed the brake pedal but the vehicle would not stop. The contact was unable to move the gear shifter and crashed between the trees and a restaurant sign. The air bags did not deploy. A police report was filed. The contact sustained soreness on the neck, back, and left shoulder but did not seek medical assistance. The vehicle was towed to the independent mechanic where it was diagnosed that the front passenger's side axle was fractured and the transmission shifter cable bushing needed to be replaced. However, the cause of the steering failure was not determined. The mechanic replaced the front passenger's side axle and referred the contact to the dealer for the transmission and the steering failures. …

The contact owns a 2013 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle rolled forward and crashed into a pole. The contact was not inside the vehicle when the failure occurred. A police report was filed. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 93,000.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at 10-15 MPH uphill and making a turn, the vehicle made an abnormal sound and was hesitating as if the transmission was in neutral. There were no warning lights illuminated. The contact stated that as the vehicle started rolling backward, she depressed the accelerator pedal and was able to move forward and made the turn. The contact continued to drive; however, the failure reoccurred while driving and the vehicle was making abnormal sounds. The vehicle was taken to an independent mechanic who test drove the vehicle and diagnosed that the transmission had shifted into fifth gear and would not shift out of fifth gear. The independent mechanic diagnosed that the transmission had failed and needed to be replaced. The vehicle was towed to the residence. …

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated. The contact had taken the vehicle to a dealer where a software update and other minor repairs were performed on the vehicle under warranty. The contact then stated that an abnormal banging noise would emit from the vehicle while accelerating without warning. The vehicle was taken back to the dealer where various repairs to the transmission were performed; despite multiple repairs, the failure persisted and vehicle was taken back to the dealer on multiple occasions. The dealer then replaced the cable bushing and attached shifter cable which temporarily repaired the vehicle; however, the contact stated that recently, the failure returned. …

The contact owns a 2013 Ford Fusion. The contact took the vehicle to an independent mechanic and was made aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The contact stated he called an unknown local dealer and was informed that the part to do the recall repair was not yet available. The contact stated two weeks later while attempting to park in a parking lot, the vehicle was shifted to park(P) however, the vehicle was in neutral(N) and started rolling backward. The contact stated no warning light was illuminated. The contact stated while depressing the brake pedal, the brake pedal went to the floorboard but failed to stop the vehicle. The contact engaged the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to another parking lot. The contact called the local dealer and made them aware of the failure. …

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the vehicle hesitated and started shaking upon the depression of the accelerator pedal, without warning. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part for the recall repair was unavailable. The contact also stated that while attempting to park the vehicle, the gear shifter failed to move out of the drive(D). The contact engaged the parking brake and called a mechanic for assistance. The mechanic discovered that the cable bushing was defective and was able to correct the issue; the contact was able to drive the vehicle back to the residence where the vehicle remained parked. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. …

The contact owns a 2013 Ford Fusion. The contact stated while driving 30 MPH, a message indicating a power steering failure was displayed. The steering wheel locked. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to drive to her residence by using physical force to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another independent mechanic, where it was diagnosed that the Powertrain Control module (PCM) had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist as there was no open recall on the vehicle. The vehicle was not repaired. …

The contact owns a 2013 Ford Fusion. The contact stated that after shifting to the drive(D), the transmission experienced hard shifting. Also, while shifting to the park(P) the transmission would remain in drive(D) even though the gear selector indicated that the transmission was in park(P). During the failure, the vehicle would erroneously drive forward. The contact was able to manually shift the transmission to the park(P) from under the hood while a second person depressed the brake pedal. The vehicle was taken to the local mechanic who diagnosed that the transmission shift cable bushing was faulty and needed to be replaced. The vehicle was repaired on 3 separate occasions for the failure but each time the failure reoccurred. Additionally, all audible safety features such as the horn, alarms, and seatbelt alarms were inoperable. The cause of the failure was not yet determined. …

The contact owns a 2013 Ford Fusion. The contact stated while driving 30 MPH and shifting to first gear, the vehicle started jerking and shuddering. The contact stated that the failure increased in intensity whenever he shifted into a higher gear. There were no warning lights illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle; however, the failure reoccurred while driving. The contact was able to continue to drive the vehicle at slower speeds. The vehicle was taken to the dealer where the PCM was reset and the transmission oil was replaced; however, the failure persisted. The contact also stated that the failure would occur whenever the accelerator pedal was depressed. The contact stated that the vehicle was leaking gasoline and was taken to an independent mechanic who replaced the fuel injectors. The vehicle was not repaired. …

Related recalls

Transmission complaints in other Fusion years