Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Ford Fusion owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2010 Ford Fusion. The contact stated that while in the driveway, the power steering warning light illuminated, and the service power steering message was displayed. The contact stated that the steering functionality became inoperable. The vehicle was previously taken to the local dealer, where it was diagnosed and determined that the control arm and steering needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the control arm needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The manufacturer was contacted but provided no assistance and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.
While driving into a moderate left curve on a narrow two lane city street there was a loss of power steering. This resulted in loss of control allowing the car to jump the curb and into a fire hydrant. No airbags deployed one minor injury to a passenger. Car was totaled. No tickets were issued. The car was under a recall 15s34for some problem with the ptcm and fuel tank and canister purge valve and was scheduled to repaired 04/27/16. Recall was first recevied on 01//2016 but the repair OK was received in 04/16. There is also a preliminary evaluation by the office of defects investigation on the loss of power steering on this yr Ford Fusion.
Car lost power steering as I was turning, pulled hard right, causing car to hit a small tree. Minor damage; cracked headlight lens and front nose piece detached from fenders. The car was restarted and the steering appeared to be fine. However, since this happened, the steering appears to be harder to control and the car has a hard pull when accelerating similar to torque steering. The car never had a problem with torque steering prior to this incident. The car also developed a sway when hitting the smallest road bumps, such as coming off a bridge.
Was at a stop sign waiting for traffic comming off of the free way. The car in front of me accelerated to merge afte I had a opening to merge I accelerated to merge and the person in front of me came to a complete stop and I hit him from behind. There was over $8,000 in damage.
Tl* the contact owns a 2010 Ford Fusion. While driving 60 MPH, the steering wheel seized and the power steering service and traction warning indicators illuminated. The contact called sheridan Ford sales (4001 kirkwood hwy, wilmington, de 19808 [phone]) for diagnostic testing. The vehicle was not diagnosed or repaired due to the cost. The contact stated that the failure continued and the vehicle pulled to the right and left while driving various speeds. The contact had to turn off the ignition, wait a few moments, and restart the vehicle in order for the power steering to return to normal. The contact attempted to add power steering fluid, but discovered that the steering was electric. Several months later, while driving out of the driveway, the vehicle began to bounce. The contact exited the vehicle and noticed that the front passenger side tire was turned inward. …
My car was having multiple issues. First the epas system went out as I was driving. There was a recall for previous versions but when I looked up the 2010 Ford Fusion 3.0lv6 AWD it was not included even though it was one of the pioneer vehicles of fords to have the system. Once I got the power steering repaired I started hearing a grinding. As I drove the car to my house to get a safe look all of a sudden there was a jerking and crunching sound as I drove on a straight road with slight grading. Luckily I was only going 35mph and was able to control the vehicle. I took it to the mechanic and found out that it was the power transfer unit and the rear drive shaft. After talking to the mechanic he said that the ptu is one of the most commonly replaced parts in the AWD Ford vehicles. …
Fusion brakes became very spongy last year called the dealer, took car in they reported "resetting the brake sensor", and brakes were functioning satisfactory. 2 weeks ago, problem returned on a trip of 500 miles, thought brakes were loosing fluid, checked fluid was fine. Pumped brakes in park very hard x 5-10 reps x 3 sets , brake partially returned. Arriving home brakes functioned fair. Now past 2 days unable to reset brakes and they are very spongy, very risky for travel and performing unexpected stopping. Ford service reports some of these vehicles are under recall some are not?? I will redress this with dealer this week. Now steering fault is showing up, looses assist while driving , makes parking and avoidance maneuvering difficult and dangerous. Again some vehicles under recall not mine ??
Driving at about 15 MPH straight ahead, went over a very small bump, a big noise and the front end on the drivers side suddenly dropped. Inspection revealed the driver's side front spring had rusted out and broken near the bottom causing the spring to slip out and putting all the weight on the strut causing the front end to collapse on that side. Turns out the front passenger front spring was also rusted extensively at the bottom although it had not yet broken. Ended up having to replace both front spring/strut assemblies. Concerned that if this had broken at highway speeds or going around a sharp curve, could of caused the vehicle to lose control. Thinking that this problem would be limited to northern states where road salt is used more heavily.
Takata recall, I have a 2010 Ford Fusion. I have only 62,000 miles on my vehicle. I left work was crossing a busy bridge and lost my power steering and advanced tracking at the same time. As I was turning left onto the bridge in traffic I lost control and almost went into the side of another vehicle. I began getting service power steering and service advance tracking alerts. I have researched this since it happened November 28th 2017. I find there was a recall for the year after 2011. I can not believe my safety was in jeopardy and I am responsible for paying for a defect that has affected many vehicles of the same year. I need help.
Tl* the contact owns a 2010 Ford Fusion. The contact stated while driving approximately 55 MPH over a bump, the transmission failed. The vehicle was towed to the dealer where the joint and stub assembly, the axle bushing, and the seal kit were replaced. Two weeks later after the repairs, the failure recurred. The vehicle was taken back to the dealer where they replaced the joint and stub assembly, axle bushing and seal kit for the second time. The manufacturer was notified of the failure. The approximate failure mileage was 106,862.
Suspension complaints in other Fusion years
Frequently asked questions
How common are suspension problems on the 2010 Ford Fusion?
NHTSA has 34 complaints about the suspension of the 2010 Ford Fusion, 1% of the model year's 5,130 complaints. The component named most often is front › control arm (1 mentions).
Is there a recall for 2010 Ford Fusion suspension problems?
No. NHTSA lists no suspension recall for the 2010 Ford Fusion, though it has 11 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2010 Ford Fusion suspension problems start?
Half of the complaints with a recorded mileage happened before about 85,000 miles, and 17% before 25,000 miles.
Is it dangerous?
Owners linked 3 crashes, 0 fires and 2 injuries to suspension problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.