2010 Ford Fusion Fuel System Problems

Which parts fail

• Storage › Tank assembly
  6

Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).

Mileage when the problem started

• Under 25k
  305%
• 25k–50k
  19430%
• 50k–75k
  22435%
• 75k–100k
  9715%
• 100k–150k
  6510%
• 150k+
  284%

Owner reports

Selected complaints filed with NHTSA by 2010 Ford Fusion owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2010 Ford Fusion. The contact stated that after refueling the vehicle, there was a strong fuel odor entering the cabin of the vehicle that lingered for days. The contact's grandson then discovered that fuel was leaking from the rear driver side of the vehicle. The contact continued driving the vehicle, and the vehicle shut off while driving 50 MPH on the highway. The contact restarted the vehicle, and the check engine warning light illuminated on the instrument panel. The contact coasted the vehicle while in neutral(N) to a safe area. The vehicle was towed to an independent mechanic who discovered a crack in the fuel tank and a defective purge valve. Upon investigation, the contact's grandson discovered NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline), which was linked to the failure. …

The contact owns a 2010 Ford Fusion. The contact stated that after turning the vehicle off and exiting the vehicle the contact heard air seeping and leaking sound coming from the rear of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the canister purge valve. The vehicle was repaired. The contact stated that a short time later upon approaching the vehicle the contact observed gasoline pooling underneath the rear of the vehicle. The vehicle was taken back to the dealer, who then determined that the excessive pressure resulting from the failure of the canister purge valve caused the fuel tank to develop a crack that was then leaking gasoline. The vehicle was not repaired. …

The contact owns a 2010 Ford Fusion. The contact stated that the ABS system was inoperable. The contact stated that there were no warning lights illuminated. The contact stated that the parking brake was needed to stop the vehicle. The contact also stated that the vehicle was leaking fuel. The contact stated that the fuel leak was evident whenever there was more than half of the fuel in the vehicle. The contact stated that after parking the vehicle overnight, there would be fuel on the ground underneath the vehicle. The vehicle was taken to the dealer and the contact was informed by the dealer that there was a glitch with his vehicle and there was nothing to be concerned about regarding the fuel pump. The contact stated that the dealer refused to service the vehicle. …

The contact owns a 2010 Ford Fusion. The contact stated that adding 2-gallons of fuel to the fuel tank took an estimated 30 minutes. The contact stated that the pump nozzle shut-off valve was continually stopping the flow of gasoline into the tank. Additionally, the contact stated while his son was driving at an undisclosed speed, the vehicle lost power steering functionality. An unknown message indicating power steering failure was displayed. The contact's son was able to drive the vehicle to his residence while using extra physical strength to steer the vehicle. The contact associated the failure with two unknown recalls. The dealer was notified of the failure and informed the contact that the power steering unit needed to be replaced; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. …

The contact owns a 2010 Ford Fusion. The contact stated that she attempted to start the vehicle however, the engine failed to turn over. The contact stated that the low tire pressure warning light illuminated, and the fuel gauge displayed 0 miles to empty. The contact stated that her friend refueled the fuel tank however, the fuel leaked out onto the ground. Additionally, the contact stated that she had to have the vehicle jumpstarted. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V973000 (Fuel System, Gasoline). The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that previously the recall repair was completed. The failure mileage was approximately 130,000.

The contact called on behalf of the owner of a 2010 Ford Focus. The contact stated that while the owner was driving at an undisclosed speed, the vehicle was leaking fuel. The vehicle was taken to the independent mechanic, where it was diagnosed with a fractured fuel tank. The mechanic determined that the fuel tank needed to be replaced. The contact stated that the recall repair of NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline) was performed on the vehicle in July 2017; however, the failure reoccurred. The vehicle was not repaired. There was no further information provided. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 194,000.

The contact owns a 2010 Ford Fusion. The contact stated that after entering the vehicle, there was an abnormal gasoline odor inside the vehicle. The contact stated that the gasoline odor was much more evident after refueling. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the front fuel tank leaking and needing to be replaced. The vehicle was repaired. The contact was relating the failure to NHTSA campaign number: 15V793000 (Fuel System, Gasoline). The manufacturer had been informed of the failure and informed the contact that the recall repair had been performed in 2016. The failure mileage was approximately 158,468.

The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light illuminated and the vehicle would vibrate, jerk, and not properly accelerate. Also, the power steering assist fault message was displayed and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer to be diagnosed. The mechanic determined that the power steering module was faulty and that the fuel inlet valve was cracked. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 106,000.

The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked, the contact discovered fuel leaking underneath the vehicle. The contact restarted the vehicle several times, and the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 225,000.

The contact owns a 2010 Ford Fusion. The contact stated that fuel was leaking from the gas tank. There was a strong odor of fuel detected. The contact became aware of a puddle of fuel on the ground. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline). The failure mileage was approximately 140,000.

Related recalls

Fuel System complaints in other Fusion years