2010 Ford Fusion Seat Problems

Which parts fail

• Front assembly › Head restraint
  2

Components named in complaints (seat frames, recliners, heated seats and seat tracks).

Mileage when the problem started

• Under 25k
  522%
• 25k–50k
  14%
• 50k–75k
  835%
• 75k–100k
  417%
• 100k–150k
  417%
• 150k+
  14%

Owner reports

Selected complaints filed with NHTSA by 2010 Ford Fusion owners, lightly cleaned up (personal details are redacted by NHTSA).

I was driving down the highway on the interstate at a speed limit of 60mph in motion on my way home and it started getting hard to turn my steering wheel which made it hard for me to make a left or right turn when I was exiting the exit. The service power steering popped up on my dashboard and advance trac. So then it ended up changing to say service power steering now which it made it very hard and difficult to even be able to drive my car period. I got a estimated of $1811.94 for my car to be repaired at wynne Ford at 1020 w. Mercury blvd hampton va 23666 and for me to get a estimate of that price I can't afford to pay that it's like buying a used car at that price. I just find it hard to believe that it's a recall on a 2011-2012 Ford Fusion but not a 2010 when the same exact defect is going on with that same carjis a different year. …

My drivers side heated seat began to get warmer than usual when I would use it. It would become so warm that I would have to turn it off because it was getting too hot and I was afraid that it would burn me. After a few weeks of this happening the seat heater stopped functioning properly all together. I would press the heated seat button and it would illuminate for a few seconds (maybe 2-3) and then shut off on its own, as if something were tripping a fault. The seat does not get warm at all before the switch turns off automatically. It is apparent based on research that this is a very common issue with the Ford Fusion. I have taken the car into the dealership and I was told the heating unit would cost almost $400 and to replace the leather seat is over $1000. Over the past few years in michigan, I have had over a 10% pay cut as a teacher. I can not afford to fix this common problem. …

My heated seats are super defective. I have only used my heated seats a handful of times. Every time I turned it on it would get so hot it was burning my butt, literally. I even put a seat cover on my seat and folded a blanket 4 times (which made 8 layers of material) and it was so hot burned me through all of the layers. I kept smelling a burning smell, looked and there's is a burn mark through the seat, burnt a whole in my seat cover, and started burning my blanket. That is extremely dangerous, could cause a serious burn and or an accident. And it damaged the leather seat, seat covers, and a blanket which is all money out of my pocket. I cant even use the heated seats now because I will get burned. This needs to be fixed and addressed asap.

Tl* the contact owns a 2010 Ford Fusion. The contact stated that the heated seat element for the front driver's seat became extremely hot. The contact stated that the seat warmer was not inoperable. The vehicle was taken to huntington Ford Lincoln (located at 333 w jericho turnpike, huntington, ny 11743, [phone]) where it was determined that the seat was not covered under a warranty and there was no recall on the vehicle. The vehicle was diagnosed not repaired. The manufacturer was contacted. The approximate failure mileage was 58,800. Consumer stated vehicle was diagnosed but not repaired due to cost.

Had several passengers complain that the passenger heated seat was getting too hot and burning their rear end. They would have to turn it off. The a couple of days later my daughter went to turn the heat on her seat and the seat would not turn on. The light would turn on for a few seconds and then go right back off. We have checked the fuses and made sure that the seat is properly plugged in but the passenger seat will not heat. After checking the complaints on this page it appears that this is a common problem and that Ford should do a recall to fix this problem.

We were sitting stopped at a traffic light when a truck struck us from the rear traveling approximately 50mph. The front seats reclined toward the back seats. I noted that there is a current recall posted on your site. I was never made aware of this from Ford. I received the car the same month the recall was issued. I am upset that my car has been to Ford several times for repairs and another recall but I was not made aware that my car needed this repair. The car was totaled, but fortunately our injuries were limited to bruises.

The inside door handle has a cable attachment to it, when you pull the door handle it moves the lock and the door opens. Today, mine broke. The reason for contacting you, I called the Ford location to check for repair, the parts man told me that this door handle problem was the no 1 problem for Ford motor cars. Seems to me that they would address the problem, would you think that $150.00 cost for replacement might be the reason? Sounds like add on sales, does not sound right, but the numbers are millions.

I am having problems with several things. Air bag was recalled so I took it to the Ford dealership and they replaced it but the light won't go off, after getting my car back from the dealership the radio/speaker and seat warmers went out, soon after the heat/ac went out, the rear driver side tail light goes out very often, plate lights don't work, visor lights don't work. They're are too many issues that started at the same time, so I think it must be electrical. Thanks

As my wife was driving to work, approximately a five minute ride to work. She noticed that the heated seat where very hot. She pulled the car over to find a small burn mark in the seat and on her butt.

Purchased used 8/1/14, was not informed of any recalls or issues by dealership. April 2017 after learning by searching on google that there was a recall on fuel tank/system. Spoke with Ford corp. Which emailed the recall process step by step, was influenced to mention the throttle body which was covered under ext. Warranty. Took to dealer in tucson, az jim click Ford. After 3 hours of possessing vehicle I received information that fuel tank/ system and throttle body were not affected and no work was required and even after agreement by Ford corp. And the sales rep. That no diagnostics fee would be charged. I spent 3 hours arguing that it was covered by warranty and recall. Found out later throttle body is recalled issue, that's why ext. Warranty. Issues with fuel/ air intake required inspecting throttle body. …

Related recalls

Seat complaints in other Fusion years