Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Ford Fusion owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the contact was informed that the tires were unable to be rotated due to severely corroded rear jacking points, preventing the vehicle from being placed on the car lift. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was 109,755.
ALL OUT MOTORS IN CLIO MICHIGAN KNOWINGLY SELLS EXTREMELY DANGEROUS AND UNSAFE VEHICLES, TAKES ADVANTAGE OF YOUNG WOMAN WITH [redacted] SON AND TAKES EVERY DOLLAR OF HERS FOR A CAR THAT IS FAR FROM DRIVEABLE AFTER ONLY A C MONTH OR TWO AND HAS BEEN HIGHLY UNSAFE AND UNRELIABLE AND UNPREDICTABLE SINCE PURCHASE, DEALER REFUSED TO PROPERLY RESPOND TO SITUATION AND HARASSED THE MECHANIC WHO INSPECTED IT AFTER PURCHASE WHEN DEALER WAS CONFRONTED ABOUT SAFETY ISSUES. Every time there was any miniscule imperfection in the road, I would lose control of steering and the car would move into other lanes, unable to immediately correct it. Missing lug nut due to stud snapping off, when trying to replace it, all studs also broke off. All bolts in front caliper and caliper brackets also broke off, along with rear caliper snapping 3 days after vehicle purchase. …
Couldn't move steering wheel all of a sudden, drove to store and when I got back in my car, I couldn't turn the wheel and had to get it towed. Nothing happened or changed on the way to the store. When car was first bought, steering would lock up while driving on highway and almost caused accidents multiple times.
the inside door handle broke was unable to open the door, the inside door assembly was broken also... drivers side also the window door motors malfunctioned window would go up and down not knowing what direction and also change directions disallowing window to be opened or closed
While driving into a moderate left curve on a narrow two lane city street there was a loss of power steering. This resulted in loss of control allowing the car to jump the curb and into a fire hydrant. No airbags deployed one minor injury to a passenger. Car was totaled. No tickets were issued. The car was under a recall 15s34for some problem with the ptcm and fuel tank and canister purge valve and was scheduled to repaired 04/27/16. Recall was first recevied on 01//2016 but the repair OK was received in 04/16. There is also a preliminary evaluation by the office of defects investigation on the loss of power steering on this yr Ford Fusion.
While driving on the highway the left driver side front end of the Ford Fusion hit the right rear/side of another car on the highway after being cut off by another car weaving in & out of traffic at a high speed. The Ford Fusion was designated "totaled" by the body shop and insurance adjuster due to the extensive damage. The airbags never deployed. The airbags on this Ford Fusion were part of the airbag recall and were replaced by the Ford dealership within the last 2 years so they should have been in good working order but they never deployed. Very concerning.
Was at a stop sign waiting for traffic comming off of the free way. The car in front of me accelerated to merge afte I had a opening to merge I accelerated to merge and the person in front of me came to a complete stop and I hit him from behind. There was over $8,000 in damage.
Daughter was driving on fm road on coming vehicle on wrong side struck daughter car head on. Daughters car caught on fire, seat belts locked or froze passenger unable to unlock seat belt. Daughter died passenger received burns to hands.daughters car was in motion.
The driver side door latch is broken and is not latching which means the door is not closing. I discovered this when parking my car, exiting like I have done the entire time I've had my car, coming back, opening the door, and going to close it and it not latching. I thought something was in the door frame preventing it from closing but upon looking closely, the latch is freely moving and not locking with the door frame. I looked this issue up to see if it was an easy fix (which it is not) and there have been other Ford recalls for this same issue which my car is not covered under. There have also been multiple other Ford customers with the same issue with all different makes and models that have that also were not covered under the warranty. This is a huge safety issue that many Ford owners are dealing with but only select few makes and models were covered under the recall. …
My 2010 Ford Fusion has a " power steering assist fault" msg as well as a "service advance trac". These both came on 8 days ago (8/18/2017), within a few minutes of each other. The "power steering assist fault" msg came on when I started my car up. I was able to drive the car, but after about 2 miles or so the "service advance trac" msg came on. I had a diagnostic done that day and no faults came up even though the messages were still displayed on dash screen, and I still had no power steering. I have no power steering at this time. Steering is extremely difficult. I have been in contact with the dealership, but as yet, my calls have not been returned. Additionally, I called the national Ford hot line and got no where. This is a huge safety concern and needs to be addressed and repaired immediately. I am sure that my vehicle is not the only 2010 having this problem. …
Body complaints in other Fusion years
Frequently asked questions
How common are body problems on the 2010 Ford Fusion?
NHTSA has 87 complaints about the body & structure of the 2010 Ford Fusion, 2% of the model year's 5,130 complaints. The component named most often is body (58 mentions).
Is there a recall for 2010 Ford Fusion body problems?
No. NHTSA lists no body & structure recall for the 2010 Ford Fusion, though it has 11 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2010 Ford Fusion body problems start?
Half of the complaints with a recorded mileage happened before about 79,000 miles, and 8% before 25,000 miles.
Is it dangerous?
Owners linked 8 crashes, 1 fire and 8 injuries and 1 death to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.