2018 Ford Edge Collision Avoidance Problems

Which parts fail

• Adaptive cruise control
  3
• Warning
  2
• Back-up alarm
  1
• Sensing system › Radar
  1
• Sensing system › Camera
  1
• Assist
  1

Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).

Mileage when the problem started

• Under 25k
  213%
• 25k–50k
  16%
• 50k–75k
  319%
• 75k–100k
  319%
• 100k–150k
  531%
• 150k+
  213%

Owner reports

Selected complaints filed with NHTSA by 2018 Ford Edge owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the infotainment system screen displayed both the forward and rearview images simultaneously. In addition, the contact stated that the buttons on the infotainment system were lagging and were sometimes inoperable while pressed. The vehicle was taken to an unknown dealer, where the contact was informed that the failure was related to an unrepaired recall. The dealer declined to inspect the vehicle at the time. The vehicle was not diagnosed or repaired. The contact later received a call from the dealer to schedule the recall repair for June 2026, when the parts were scheduled to be available. The contact stated that the vehicle was unsafe to drive with the forward and rearview images displayed on the infotainment system screen simultaneously, and the contact could not wait until June 2026. …

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the alarm used to alert the driver of oncoming vehicles failed to function as intended. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while reversing, causing the vehicle to slightly hit the trailer hitch of another parked and unoccupied vehicle on one occasion. There were no injuries sustained. The dealer was notified of the failure and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted, and occasionally the message "Camera not Available" was displayed. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 163,000.

The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera displayed a distorted image, with the message, "Rear-view Camera Not Available" and the screen went black. The dealer was contacted, and it was confirmed that parts were not yet available to repair the vehicle. The manufacturer was made aware of the issues. The failure mileage was approximately 65,000.

The contact owns a 2018 Ford Edge. The contact stated while driving under 25 MPH, the front, side and rear sensors Forward Collision Avoidance warning lights illuminated on the center display; however, the vehicle speed was not affected. The contact stated there were no objects or other vehicles around the vehicle during the failure. The contact stated that the failure had been reoccurring while driving below 25 MPH. The dealer was notified of the failure and informed the contact that he would be responsible for the diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.

The contact owns a 2018 Ford Edge. The contact stated that while passengers were walking behind the vehicle, the back over prevention system failed to activate. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the audio unit needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to another local dealer Bergstrom Ford Lincoln of the Fox Valley (525 S Green Bay Rd, Neenah, WI 54956, [phone]) but vehicle was not diagnosed or repaired. The manufacturer was contacted and informed of the failure. The contact was referred to NHTSA for assistance. The failure mileage was 11,000.

The contact owns a 2018 Ford Edge. The contact stated while attempting to reverse, the rearview camera failed to display an image. The contact stated that the failure only occurred during hot weather conditions. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was repaired. The manufacturer was notified of the failure. The contact was informed by the manufacturer that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to report the failure to the NHTSA Hotline. The approximate failure mileage 89,870.

The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image was blank, with the message "Camera not Available" displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 115,874.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and the back over prevention camera was inoperable. The contact stated that while reversing, there was no image displayed on the screen. The failure mileage was 78,000.

Related recalls

Collision Avoidance complaints in other Edge years