Which parts fail
Components named in complaints (door latches, locks, hood and tailgate latches).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2013 Ford Edge owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2013 Ford Edge. The contact stated while driving 35 MPH, the door ajar warning light illuminated while none of the doors were opened. The contact stated that the failure persisted, causing the interior lights to remain illuminated while the vehicle was parked and turned off. The contact stated that the interior lights turned off after the battery was disconnected. The vehicle was taken to an independent mechanic, but the vehicle could not be diagnosed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 158,000.
The contact called on behalf of her son who owns a 2013 Ford Edge. The contact stated that her son noticed that while driving at an undisclosed speed, the door sensor alarm activated and failed to turn off, with the door ajar roof light remaining illuminated. The contact stated that while driving at various speeds and depressing the brake pedal there was an abnormal hissing sound coming from the brake pedal. The contact stated that the brake pedal occasionally was hard while being depressed. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the driver's side door sensor and the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
The contact owns a 2013 Ford Edge. The contact stated that upon entering the vehicle, she became aware that the driver's side door had not latched properly. Upon entering the vehicle, the contact observed that the ABS warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that the front brake rotors were cracked. Additionally, the vehicle was diagnosed with a door check arm failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE16012 (Latches, Locks, Linkages, Interior Lighting). The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.
The contact owns a 2013 Ford Edge. The contact stated that upon entering the vehicle, the door-ajar warning light illuminated, after which the message, "Please Shift to Park" was displayed. The contact also stated that the interior lights remained illuminated continuously, greatly reducing nighttime visibility due to interior light reflections. The vehicle was taken to the dealer, who diagnosed a failure with the door switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N09. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 56,000.
The contact owns a 2013 Ford Edge. The contact stated while starting the vehicle, the messages that the front driver's side door was ajar, and to shift to park(P) were displayed. The contact stated that upon slamming the front driver's side door several times, the vehicle responded as needed. The vehicle was taken to an independent mechanic, where the contact was informed that the failure could be related to the door latch assembly or to the electrical wiring. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. The failure mileage was approximately 171,000.
The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle, the door ajar message was displayed. The contact stated that the front and rear driver's side doors were unsecured. During the failure, the car alarm activated, and the interior dome light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 88,000.
Door switch problem -even when all doors are shut ,control panel is telling you a door is ajared -interior light stays on --can not lock car with remote --because it thinks door is open . if I try to lock my doors when I try to drive doors will not lock-safety issue right there. now I was informed by ford in January 2020 for the first time about this customer satisfaction problem as they called it . At this time the problem did not happen that often and the covid virus problem had keep us at home . when we were able to go out safely I brought car to my dealership and showed the paper work and the service dept said it is not covered anymore and I would have to pay $500.00 approximately. I called Ford from there and they would not give the ok on fixing it, where they would be able to do while I was there for regular maintenance. …
The contact owns a 2013 Ford Edge. The contact stated that while starting the vehicle or driving at various speeds, the door ajar warning light illuminated the rear passenger's side door on multiple occasions. The contact stated that after closing the door, an audible alarm was heard, and the door ajar warning light remained illuminated. Additionally, the contact stated that the interior light remained illuminated after the vehicle was turned off, leading to the battery being drained. An independent mechanic went to the residence to replace the battery. The vehicle was then taken to a local dealer and the rear passenger's side door latch was replaced. The vehicle was repaired; however, the failure recurred. The door ajar alarm and warning light was illuminated for the rear passenger's door and later caused the battery to drain again. …
My issue is that there is a door ajar alarm that I brought my vehicle into the dealer to fix. With this alarm you are unable to lock your doors while inside the vehicle. Someone tried to steal our vehicle from us with us inside, just walked up and opened the door. The attempt was unsuccessful and we got away but it had me thinking that if we had small children in our vehicle, they could easily open the door and fall out. The dealer said this is a known issue and it would cost over $500 to fix but recommended NOT fixing it because it would just happen again, it's a bad part/design they said. I did call Ford Motor Company and they advised me to report this to you so I'm reporting this before someone gets killed from this known issue.
We recently heard that the Edge was being investigated because of problems with the door latch. We want to report that we have had that problem. We bought a 2013 Edge in dec 2015. During the first week we started getting the warning message that the driver's door was open when it was actually not. It did not happen every time we drove the car, but when it did happen, the message kept repeating & there was no way to stop it. On July 26, 2016, we took it to the dealer & found out the problem was the door latch. It cost $486.57 for replacement (see invoice). When I heard about the investigation, I talked to the manager at the dealership & he said that it was 'possible' that we would be reimbursed by Ford if a recall were issued. Another Ford worker in the service department said he does not think there will be a recall because there have not been that many incidents. …
Door Lock & Latch complaints in other Edge years
Frequently asked questions
How common are door lock & latch problems on the 2013 Ford Edge?
NHTSA has 77 complaints about the locks & latches of the 2013 Ford Edge, 3% of the model year's 2,447 complaints. The component named most often is doors › latch (48 mentions).
Is there a recall for 2013 Ford Edge door lock & latch problems?
No. NHTSA lists no locks & latches recall for the 2013 Ford Edge, though it has 2 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2013 Ford Edge door lock & latch problems start?
Half of the complaints with a recorded mileage happened before about 47,000 miles, and 5% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.