Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2000 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
Vehicle leaf spring has weakened causing the rear of vehicle to sit at an angle. Problems with front wheels and brakes. The dealer was unable to repair the re-occurring problem with the front brakes, and the rotors. The front wheels and or brakes were squeaking again, which meant that new front brakes were needed again. (this was the fourth time the brakes were replaced) the consumer requested a full refund of the purchase price of the vehicle. Other problems are as followed: the left rear shock had blown and a bolt had broken on the right shock and were replaced,the brake light would come on when going around corners, the rear view mirror was loose along with the right side mirror(both readjusted), noise in the steering and was hard to steer at times, there was a metal sound in the front strut especially when the temperature was cold, and there was overheating so the all the parts of …
I have a 2000 Chrysler Town and Country van with rusting strut towers. The drivers side has more than the passengers side. The drivers side is about to push through and go into the hood. I asked my dealer about any safety recalls or modifications, they said no. I have seen the Chrysler service letter and asked my dealer about it and they said that the work should be done when working in that area under warranty to in stall the Chrysler update kit. I had my struts replaced back in 11/2004 and asked about the rust and loss of metal then and they said it would not be warranty. I have also been told by a former service advisor at that dealer that they have performed this work under warranty or policy. This is a serious safety concern, the Mini van is a family vehicle which my wife and kids ride in daily. I am one person and I need help with the large carmaker please. …
I am experiencing corrosion penetration of the driver's side strut tower on my 2000 Chrysler Town and Country limited minivan. The body of the van including the passenger side strut tower is absent of any corrosion. I just became aware of a service bulletin Chrysler issued on October 14, 2002 for correcting this problem (bulletin # 23-044-02). It seems apparent to me that Chrysler has been aware of this issue for some time and should have as a minimum alerted owners to this potential problem before it magnified itself. I believe Chrysler now should incur the cost for repair of this obvious defect.
Tl* the contact owns a 2000 Chrysler Town and Country. While driving approximately 20 MPH, the vehicle began to jerk, shake and decelerate abnormally. The failure recurred most often when driving in rainy weather. The vehicle was taken to an auto mechanic for diagnostic test in where the technician advised that the driver' s side strut mount would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 123,000.
Tl* the contact owns a 2000 Chrysler Town & Country. The contact stated that the driver strut mount was completely corroded. The vehicle was taken to an independent mechanic. The technician verified the failure and stated that the struts needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 177,000.
Tl contact owns a 2000 Chrysler Town and Country. The contact stated that the driver side shock tower is corroding, which can cause the three bolts to rust and become a safety issue. The manufacturer stated that they are not responsible. The vehicle has not yet been to the dealer. The current mileage was 92,750 and failure mileage was 68,000.
Tl* the contact owns a 2000 Chrysler Town and Country. The contact noticed that the strut tower was corroded. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 80,000 and the current mileage was 102,000.
Dt*: the contact stated the driver side strut tower was rusted. The vehicle was taken to the dealer on three separate occasions where the tower was cleaned and a protective coating was applied. The rust continued to form and holes were now present. Updated 9/22/2006 -
The front driver side top strut is coming through the chassis. The power steering failed when making a right turn. The driver side gets wet and the driver shoulder harness is getting wet, and molding, and the anchorage is rusting. .
Not knowing how fast your driving can be dangerous. I've been having this problem with my van starting way back in September 2001 with 13,000 miles on it and am still having the same problem. The problem is the ABS light comes on all the time, dashboard lights flicker, the speedometer, odometer and RPM's randomly go up and down and sometimes don't work at all. They have tried to fix this problem many times, it has been in the shop sometimes for 2 weeks at a time. They have replaced the computer, harness (twice), ignition switch, fuses, etc. They just had it last week and today I still have the same problem. Basically it is an electrical problem. By the way, I have been taking it to a Chrysler shop in nanuet, ny. …
Suspension complaints in other Town and Country years
Frequently asked questions
How common are suspension problems on the 2000 Chrysler Town and Country?
NHTSA has 22 complaints about the suspension of the 2000 Chrysler Town and Country, 7% of the model year's 306 complaints. The component named most often is front › macpherson strut (6 mentions).
Is there a recall for 2000 Chrysler Town and Country suspension problems?
No. NHTSA lists no suspension recall for the 2000 Chrysler Town and Country, though it has 2 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2000 Chrysler Town and Country suspension problems start?
Half of the complaints with a recorded mileage happened before about 80,000 miles, and 9% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.