Electrical complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2026 | 4 | 36% | 1,000 miles |
| 2025 | 1 | 3% | — |
| 2024 | 15 | 32% | 26,000 miles |
| 2023 | 43 | 28% | 51,000 miles |
| 2022 | 62 | 29% | 42,000 miles |
| 2021 | 152 | 41% | 24,000 miles |
| 2020 | 64 | 37% | 52,000 miles |
| 2019 | 98 | 31% | 18,000 miles |
| 2018 | 290 | 33% | 13,000 miles |
| 2017 | 394 | 26% | 26,000 miles |
| 2008 | 24 | 24% | 80,000 miles |
| 2007 | 59 | 16% | 95,000 miles |
| 2006 | 57 | 8% | 81,000 miles |
| 2005 | 94 | 8% | 55,000 miles |
| 2004 | 109 | 12% | 82,000 miles |
Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
What owners report
I was traveling on the DC beltway (interstate), it was raining and the temp was in the low 50s. The vehicle in front of me hit their brakes pretty hard. I started braking firmly myself. I heard an alarm sound and I believe the anti-lock braking activated, and the van began automatically braking itself. I was brought to a complete stop on the interstate by the van. The vehicle ahead of me accelerated again and I stepped on the gas to get going again and it wouldn't move. At all. I kept pressing on the gas to get going and the van wouldn't move. Meanwhile traffic behind me is gaining on me and I was rear-ended. After being hit I tried to move it out of the travel lane and it still wouldn't move. After all that I looked at the dash and it said to move forward, release the electronic parking brake (or something to that effect). …
The contact owns a 2026 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact stated that while the vehicle was parked, the parking brake independently enabled and caused the battery to drain. Roadside Assistance was contacted. The Roadside Assistance driver recharged the battery. The vehicle was taken to the dealer, where it was diagnosed with battery failure. The contact was informed that both batteries needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact was informed that further diagnostic testing was needed. The vehicle was scheduled for an upcoming diagnostic test. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 700.
The contact owns a 2024 Chrysler Pacifica PHEV. The contact stated that while driving on the highway, the message "Caution: Vehicle will turn off soon" was displayed on the dashboard and the check engine light illuminated. The contact stated that the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle stalled. The contact was able to coast to the side of the road. The contact stated that after several attempts the vehicle restarted. The contact stated that the failure persisted. The vehicle was a rental, and the contact returned the vehicle back to the rental agency. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,500.
I would like to bring up a serious safety issue with this vehicle (2024 Chrysler Pacifica Select PHEV) WITH 6997 miles on the odometer. As I was driving, at approximately 11:15AM, I received a message on the dashboard that read, "Stop Safely!! Vehicle will shut off in < 2 minutes". For my own safety as well as other drivers on the road, I tried maneuvering the vehicle to the side of the road, however the vehicle shut off within 15-30 seconds. The vehicle did not move at all. The serious safety concern I have is "What if the vehicle had stopped running on the major highways full of traffic"? Please note, this is also a well-known issue starting from the 2021 Chrysler Pacifica models. Additionally, a similar incident occurred to another similar make model in Sept. 2024 with VIN # [redacted] . …
The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-over prevention camera displayed still images, with blackouts, or was inoperable. The failure had become more persistent and then became a constant failure. The contact had to restart the vehicle to regain functionality or correct the malfunction. While turning off and restarting the vehicle, the radio was randomly activated without driver input. The contact believed that the failure had caused additional failures with other control panel functions such as the radio, heating, and the A/C system failing to activate as needed. …
The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, several other unknown warning lights were intermittently illuminated. The contact stated that the hybrid system was inoperable and failed to function properly, and the charging system failed to fully charge the vehicle. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags). The vehicle was taken to the dealer, where it was diagnosed with several electrical failures. The side curtain air bags failed to operate as needed, and the contact was informed that the side curtain air bags needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 51,416.
The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving approximately 35 MPH, the vehicle independently accelerated. The contact stated that several unknown warning lights illuminated. The contact was able to stop the vehicle by depressing the brake pedal; however, when the brake pedal was released, the vehicle independently accelerated without the accelerator pedal being depressed. The contact stated that the accelerator pedal failed to respond while being depressed. The contact stated that the failure had occurred three times and occurred while driving at various speeds. The contact stated the failure also occurred while driving at 70 MPH. The vehicle was taken to an independent mechanic who was unable to retrieve any fault codes but informed the contact that the 12-Volt battery was not at full charge. …
The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The failure had occurred with two minor children seated in the rear of the vehicle. The contact stated that the turtle icon was displayed, and the adaptive cruise control was deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was scheduled for diagnostic testing. Additionally, there was an unknown recall with a similar failure to be repaired at the scheduled appointment. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 54,000.
Related recalls (7)
Electrical system › Propulsion system › Traction battery
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software.
Electrical system › 12V/24V/48V battery
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge.
Electrical system › Wiring › Connectors/plugs/receptacles
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.
Electrical system › 12V/24V/48V battery
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019.
Electrical system › Wiring › Front underhood
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018…
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.
Show 2 more recalls
Electrical system › Software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab…
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Electrical system › Software
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Remedy: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.
NHTSA investigations
Engine compartment fire
The agency has closed this investigation based on its review of consumer complaints, field reports, warranty claims and other data regarding engine compartment fires and power steering fluid leakage in model year (my) 2007 Chrysler pacifica vehicles with 4.0l engines.the available evidence indicates that power steering fluid leaks in the subject vehicles and the fires that May result from these leaks, occurred early…
Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition "OFF' fires that originate at the high voltage (HV) battery pack assembly.
Loss of motive power due to an internal wiring connector short.
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).
Frequently asked questions
Which Chrysler Pacifica years have electrical problems?
By NHTSA complaints, the 2017 (394), 2018 (290), 2021 (152), 2004 (109) and 2019 (98) model years. Electrical complaints make up 26% of all complaints for the 2017.
Is there a recall for Chrysler Pacifica electrical problems?
Yes — 7 recalls, including 26V-362 (traction battery, Jun 4, 2026); 23V-753 (12v/24v/48v battery, Nov 9, 2023); 23V-010 (connectors/plugs/receptacles, Jan 17, 2023). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Chrysler Pacifica electrical problems start?
Across all years, half of the complaints with a recorded mileage happened before about 45,000 miles; 61% happened before 50,000 miles.
What part fails most often?
Owners most often name the ignition (15 mentions), followed by the 12v/24v/48v battery (8).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.