Fuel System complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2026 | 1 | 9% | — |
| 2025 | 3 | 10% | — |
| 2024 | 4 | 9% | 26,000 miles |
| 2023 | 17 | 11% | 81,000 miles |
| 2022 | 27 | 12% | 0 miles |
| 2021 | 79 | 21% | 63,000 miles |
| 2020 | 12 | 7% | 39,000 miles |
| 2019 | 12 | 4% | 4,000 miles |
| 2018 | 50 | 6% | 6,000 miles |
| 2017 | 79 | 5% | 28,000 miles |
| 2008 | 10 | 10% | 98,000 miles |
| 2007 | 50 | 13% | 89,000 miles |
| 2006 | 93 | 13% | 103,000 miles |
| 2005 | 120 | 10% | 65,000 miles |
| 2004 | 92 | 10% | 93,000 miles |
Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
What owners report
Auto stall at stop is not working safely on my vehicle there are two issues that can cause safety problems .A) when system restarts engine the vehicle has jumped forward several feet quickly causing very nearly hitting the car in front of me as a traffic light turned green . B) when I slow not quite to a stop making a left turn I have experience very low or no power and could be hit if a car is coming towards me . Both these issues do stop if I remember to turn off the auto stall system but I do not always remember ! I did make a compliant at a Chrysler Dealer they found no issues and did not reproduce the problem no warning lights come up when the problem happens . …
After not driving the car for a full day or so, when I drive down my street about 1/4 of a mile to a stop sign and stop the vehicle will not accelerate from the stop. I press on the gas but the car goes around 5 MPH for the next 50-100 feet or so and will not accelerate before finally kicking in and accelerating normally. This has happened over 20 times since purchasing the vehicle as new in late March of 2025.
The contact owns a 2024 Chrysler Pacifica PHEV. The contact stated that while driving on the highway, the message "Caution: Vehicle will turn off soon" was displayed on the dashboard and the check engine light illuminated. The contact stated that the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle stalled. The contact was able to coast to the side of the road. The contact stated that after several attempts the vehicle restarted. The contact stated that the failure persisted. The vehicle was a rental, and the contact returned the vehicle back to the rental agency. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,500.
Vehicle AC was blowing warm but car was operating normally with no obvious issues. After approximately three hours of driving car abruptly lost power and lit a warning light and shut off. The dealership was able to diagnose the AC failure, and now I understand that the AC is integrated into the battery system and inoperable AC failure constitutes a critical component failure leading to rapid overheating. No warning or reasonable means to anticipate this failure was supplied prior to incident. Additionally, the car is ~2yrs old and should not be experiencing critical component failures related to safety.
The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving 70 MPH, the accelerator pedal failed to respond as needed. The contact pulled over and restarted the vehicle, and the failure persisted. The vehicle was driven to the dealer to be diagnosed, and failure was associated with NHTSA Campaign Number: 23V010000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 81,000.
I purchased this car new on December 31, 2024. I have owned it for less than 16 months, and in that time, we have had an issue occur at least 5 times where we get an alert on the screen that says, "Stop Safely Vehicle Will Shut Off Soon". Less than 20 seconds later, the car completely dies. On each of the 5 instances, we were lucky to be going relatively slow and were in a safe place with a shoulder to pull over on. The vehicle was able to be turned back on within a few minutes. The check engine light came on momentarily, but would shut off before we were able to get the codes read. We brought this to the attention of Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers (not where we bought the car, but the closest Chrysler dealership for maintenance) and they were unable to provide any help. …
The contact owns a 2022 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I was driving around 15 mph and the van suddenly lost all electrical and engine power. I could not drive and none of the instruments were working. I could not turn on the emergency blinkers / hazard lights. I could not restart the van. No buttons were working. The van came to a stop with some bad sounds from the engine. I was on a hill and I had to keep my foot on the brake otherwise the van would start rolling backwards. I could not place the vehicle into park and the parking break did not work either. This means I was effectively trapped in the vehicle, in the middle of the road, unable to engage any hazard lights. I called my spouse and he drove to meet me. He opened the hood and after a minute the power returned and the vehicle displayed a "service electrical system" message. I was then able to drive the vehicle home about half a mile. …
Related recalls (2)
Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
Remedy: Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
On certain sport utility vehicles, the chassis fuel supply tube May have been incorrectly manufactured.
Remedy: Dealers will install a secondary retention clip to the fuel line quick connect. Owner notification began on December 15, 2003. Owners should contact daimlerchrysler at 1-800-992-1997.
NHTSA investigations
Fuel tank punctures
On February 22, 2006, odi opened pe06-009 to investigate reports that the fuel tanks on model year (my) 2004 to 2005 Chrysler pacifica vehicles May be punctured by contact with road debris.the number of reports submitted by Chrysler was significantly higher than those submitted by other manufacturers who were requested to submit data as part of investigation pe05-050 into my 2003 to 2006 Nissan murano vehicles that…
Fuel tank punctures
Ea06-010 was opened based on information gathered in preliminary evaluation pe06-009.pe06-009 was opened based on information obtained in a peer information request as part of a preliminary evaluation (pe05-050) of fuel tank puncture in model year (my) 2003 through 2006 Nissan murano vehicles.in January 2006, Nissan submitted a defect information report to odi that identified a defect in the fuel tank shielding in…
Frequently asked questions
Which Chrysler Pacifica years have fuel system problems?
By NHTSA complaints, the 2005 (120), 2006 (93), 2004 (92), 2017 (79) and 2021 (79) model years. Fuel System complaints make up 10% of all complaints for the 2005.
Is there a recall for Chrysler Pacifica fuel system problems?
Yes — 2 recalls, including 23V-500 (hoses, lines/piping, and fittings, Jul 20, 2023); 03V-471 (hoses, lines/piping, and fittings, Nov 10, 2003). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Chrysler Pacifica fuel system problems start?
Across all years, half of the complaints with a recorded mileage happened before about 75,000 miles; 33% happened before 50,000 miles.
What part fails most often?
Owners most often name the delivery › fuel pump (33 mentions), followed by the storage › tank assembly (10).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.