Most common 2019 Chrysler Pacifica Plug-In Hybrid problems
Share of the 45 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Chrysler Pacifica Plug-In Hybrid complaints by model year
Best Pacifica Plug-In Hybrid years: 2019, 2021, 2020. Years to avoid: 2022. Compare all years →
2019 Chrysler Pacifica Plug-In Hybrid recalls (2)
Hybrid propulsion system
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software.
Electrical system › Wiring › Interior/under dash
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination.
NHTSA defect investigations
Federal safety investigators have looked into 2 possible defects involving the 2019 Chrysler Pacifica Plug-In Hybrid:
Loss of motive power due to an internal wiring connector short.
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).
Transmission fault leading to loss of motive power
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in…
What 2019 Chrysler Pacifica Plug-In Hybrid owners say
Electrical system all 22 →
The contact owns a 2019 Chrysler Pacifica Hybrid. The contact stated while driving approximately 35 MPH, and ascending a medium grade in the road, the contact heard a "pinging" sound and the "Stop Safely - Vehicle will Shut Off Soon" warning light and a turtle symbol and the check engine warning light was illuminated. The vehicle lost motive power but was able to drive to the side of the road and shut off the vehicle. The contact stated that she was able to restart the vehicle, but the check engine warning light and the turtle symbol remained illuminated. The contact turned off and restarted the vehicle, and only the check engine warning light was illuminated. The contact was able to drive to her destination. …
The contact owns a 2019 Chrysler Pacifica Hybrid. The contact stated while driving at unknown speed, there was an abnormal knocking sound coming from the vehicle. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that the vehicle was unsafe to drive. The contact was informed that there was no fix for the failure. The contact was unsure what failure the vehicle had experienced. The vehicle was not repaired. The manufacturer was contacted and stated that the failure might be related to NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) and that the remedy was not available. The failure mileage was 27,000.
Transmission & drivetrain
The contact owns a 2019 Chrysler Pacifica Plug-In Hybrid. The contact stated while driving 75 MPH down a winding mountain road, the message "Pull Over Immediately - Vehicle will Shut down Soon" was displayed. The contact pulled over and was able to restart the vehicle. The contact stated that the message was displayed three times. The vehicle was driven to the local dealer, where it was diagnosed that a software update and transmission rebuild were needed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 70,200.
While driving 70MPH on the freeway the power to the engine failed. The dash showed a power error, telling me to plug the vehicle in. After coasting to the shoulder, the power to the car would not turn off, nor would the engine turn back on. I sat on the shoulder of the I-15 Freeway in Rancho Bernardo, CA for 45 minutes until a tow truck could come and tow the car to the dealership where it was purchased, Bob Baker Chrysler in Carlsbad, CA. The service technician, Juan Gonzalez, kept the car for about a week trying to replicate the problem, detect the issue, or learn anything about it. He could not determine the cause or the solution. However the car would start again and appeared to drive normally again. After 7 days the car was returned to me with out any repairs or any explanations or any assurance that this would not happen again. …
Engine & cooling
On Dec 5th, as I was driving downhill on Hwy 54 in Peachtree City, GA, the van jerked, made a beeping noise, and the dash lit up. The van had completely shut off. It said "service charging system" and "shift to park". I was able to get the van off the roadway and into a parking lot by coasting. Despite turning it off, it kept turning back on with the ac on full blast. It finally stopped turning back on after I opened the driver door and left it open. It restarted and my husband drove it home. I called Chrysler when I got home. They said to call the local dealership to get recall fixed and have them look at the engine. I called the dealership first thing the next morning. He said the first available appointment would be Dec 28th. They no longer have a loaner program so I had to contact Chrysler cares back regarding rental. I sent them a message asking about a rental. …
While driving 70MPH on the freeway the power to the engine failed. The dash showed a power error, telling me to plug the vehicle in. After coasting to the shoulder, the power to the car would not turn off, nor would the engine turn back on. I sat on the shoulder of the I-15 Freeway in Rancho Bernardo, CA for 45 minutes until a tow truck could come and tow the car to the dealership where it was purchased, Bob Baker Chrysler in Carlsbad, CA. The service technician, Juan Gonzalez, kept the car for about a week trying to replicate the problem, detect the issue, or learn anything about it. He could not determine the cause or the solution. However the car would start again and appeared to drive normally again. After 7 days the car was returned to me with out any repairs or any explanations or any assurance that this would not happen again. …
Frequently asked questions
Is the 2019 Chrysler Pacifica Plug-In Hybrid a good car?
Based on 45 owner complaints filed with NHTSA, the 2019 Pacifica Plug-In Hybrid rates better than average: 69% fewer complaints than a typical year of the Pacifica Plug-In Hybrid at the same age. It is one of the best Pacifica Plug-In Hybrid years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2019 Chrysler Pacifica Plug-In Hybrid?
The electrical system — 22 complaints, 49% of all complaints for this model year, most often about adas › autonomous/self driving › software. Next are the transmission & drivetrain (15) and engine & cooling (13).
How many recalls does the 2019 Chrysler Pacifica Plug-In Hybrid have?
There are 2 recalls for the 2019 Chrysler Pacifica Plug-In Hybrid, the most recent from July 18, 2024 (hybrid propulsion system). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Chrysler Pacifica Plug-In Hybrid?
The best years by complaints, compared at the same age, are 2019, 2021 and 2020. Years to avoid or approach with caution: 2022. See the full Chrysler Pacifica Plug-In Hybrid years comparison.
At what mileage do 2019 Chrysler Pacifica Plug-In Hybrid problems happen?
The median mileage reported in complaints is about 14,000 miles; 86% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.