Most common 2023 Chrysler Pacifica Plug-In Hybrid problems
Share of the 40 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Chrysler Pacifica Plug-In Hybrid complaints by model year
Best Pacifica Plug-In Hybrid years: 2019, 2021, 2020. Years to avoid: 2022. Compare all years →
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2023 Chrysler Pacifica Plug-In Hybrid:
Loss of motive power due to an internal wiring connector short.
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).
What 2023 Chrysler Pacifica Plug-In Hybrid owners say
Engine & cooling
The contact owns a 2023 Chrysler Pacifica Hybrid. The contact stated while driving on several occasions at various speeds, the message "Engine Will Shut Off - Please Stop Safely" message was displayed, and within 30 seconds the vehicle stalled. The contact observed a burning odor in the cabin of the vehicle. The vehicle was restarted after several minutes each time. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was 500.
The contact owns a 2023 Chrysler Pacifica Hybrid. The contact stated that while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 9,545.
Transmission & drivetrain
The contact owns a 2023 Chrysler Pacifica. The contact stated that the vehicle would begin to roll away, when attempting to park on an incline. The contact also stated the gear shifter was placed in reverse, the vehicle continued to drive forward. In addition, when applying the brake pedal, the vehicle would take an extensive amount of time before coming to a stop. The contact stated it felt as if the hydraulic fluid was low despite there being no leak. The backover prevention camera failed to display the image from the rear of the vehicle due to there being an unexplained fracture. No warning lights illuminated. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The vehicle had not been repaired for the brakes and gear shifter. The back-over prevention camera had been replaced but the failure persisted. …
The contact owns a 2023 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as indented. The contact drove the vehicle to the shoulder of the roadway. In addition, the check engine and low battery warning lights were illuminated. The contact stated that the vehicle eventually shut off. The vehicle was started and driven to the nearest independent mechanic. The vehicle was towed to the dealer; however, the vehicle had not yet been diagnosed. In addition, the contact stated that the vehicle was previously serviced at the dealer due to the failure; however, the dealer was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,500.
Electrical system
The contact owns a 2023 Chrysler Pacifica Hybrid. The contact stated that while his wife was driving 70-75 MPH, the message "Stop Safely. Vehicle Will Shut Off Soon." was displayed, and a chime sounded. Additionally, the check engine warning light and the turtle warning light were illuminated. The contact's wife was able to pull to the side of the road. The contact stated that after his wife turned off and restarted the vehicle, the message was no longer displayed; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) and NHTSA Action Number: PE22008 (Power Train). …
Dash displayed "no bus" at the range level along with every error message possible. All of a sudden it goes haywire. Can't tell what speed you're going, you can put gas to floor and no acceleration, power steering comes and goes, wipers turn on and off, let go of the brake and it accelerates on its own, you name it. Van will not shift in and out of gear and will not turn off even when holding down start button. We've taken it in three times second and third time was towed in, and now it's happening again. They can't find anything wrong with it (other than 60+ error codes). They reset the codes and then drive it and say it didn't happen to them so they have no answers. Third time taking it in they were able to reproduce the problem but don't have a definitive fix. …
Frequently asked questions
Is the 2023 Chrysler Pacifica Plug-In Hybrid a good car?
Based on 40 owner complaints filed with NHTSA, the 2023 Pacifica Plug-In Hybrid rates average: 1.4× as many complaints as a typical year of the Pacifica Plug-In Hybrid at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2023 Chrysler Pacifica Plug-In Hybrid?
The engine & cooling — 18 complaints, 45% of all complaints for this model year. Next are the transmission & drivetrain (15) and electrical system (14).
How many recalls does the 2023 Chrysler Pacifica Plug-In Hybrid have?
NHTSA lists no recalls for the 2023 Chrysler Pacifica Plug-In Hybrid. You can still confirm with your VIN using our VIN recall check.
What are the best and worst years of the Chrysler Pacifica Plug-In Hybrid?
The best years by complaints, compared at the same age, are 2019, 2021 and 2020. Years to avoid or approach with caution: 2022. See the full Chrysler Pacifica Plug-In Hybrid years comparison.
At what mileage do 2023 Chrysler Pacifica Plug-In Hybrid problems happen?
The median mileage reported in complaints is about 10,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.