Most common 2014 Chevrolet Impala problems
Share of the 637 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Chevrolet Impala complaints by model year
Best Impala years: 2020, 2019, 2018. Years to avoid: 2008, 2009, 2004. Compare all years →
2014 Chevrolet Impala recalls (12)
Air bags
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats.
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015.
Parking brake
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Remedy: GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015.
Parking brake
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Remedy: GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015.
Electrical system
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014.
Parking brake
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014.
Air bags › Frontal › Sensor/control module-inactive
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013.
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014.
Show 6 more recalls
Structure
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No.
Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available.
Steering › Electric power assist system
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
Remedy: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020.
Steering
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge.
Electrical system › Ignition
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014.
Power train › Automatic transmission
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014.
Exterior lighting › Brake lights
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles.
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
NHTSA defect investigations
Federal safety investigators have looked into 2 possible defects involving the 2014 Chevrolet Impala:
Active Safety System Malfunction
On April 15, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-010 based on two complaints alleging incidents of sudden/severe uncommanded braking resulting in rear impact collisions in model year (MY) 2014 Chevrolet Impala vehicles.ODI analyzed all complaints related to allegations of unwanted brake activations while driving that were provided by GM or submitted to ODI from…
BiCal Chevrolet/Loss of Power Steering
NHTSA opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations.
What 2014 Chevrolet Impala owners say
Electrical system all 221 →
The contact owns a 2014 Chevrolet Impala. The contact stated that while operating the vehicle, the side mirror blind spot detection system malfunctioned, and the warning light blinked constantly and blinked while no oncoming vehicle was present. The contact stated that the failure occurred on both the driver's side and passenger's side mirrors. The contact stated that while the failure occurred the electronic cluster also malfunctioned, and the doors and trunk lid would not always open, and the vehicle would not always start immediately. The vehicle was taken to the local dealer who replaced an unknown module kit. The contact stated that the vehicle had been repaired for the same failure on three previous occasions. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.
The contact owns a 2014 Chevrolet Impala. The contact stated that the side detection sensors that illuminate on the rear-view mirror failed to function as intended. The contact stated there was a special customer program released however they had missed the expiration date by one month. The contact took the vehicle to the dealer who confirmed that the side detection sensor, modules and wire harnesses needed to be replaced. The contact later found that the wiring harness associated with this system was prone to corrosion and needed to be replaced. The vehicle was repaired however the failure continued to occur intermittently. The manufacturer was made aware of the failure. The approximate failure mileage was 44, 786.
Steering all 140 →
The contact owns a 2014 Chevrolet Impala. The contact stated that while reversing, the steering wheel became difficult to turn. There was no warning light illuminated. The contact was able to continue to drive the vehicle. The contact stated that the failure reoccurred increasingly while driving the following day. The message "Service Power Steering" was displayed. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was towed to the dealer where the steering position sensor was recalibrated; however, the failure persisted. The dealer diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as an unknown recall repair had previously been completed on the vehicle. …
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 50 MPH, the "Service Power Steering" message was displayed. The contact stated that he was able to continue to drive the vehicle. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in any recalls. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 14V450000 (Steering) because the VIN was not included in the recall. The contact stated that the failure had been reoccurring while driving and the steering was difficult to maneuver. The vehicle was not diagnosed or repaired. The approximate failure mileage was 118,000.
Stability & traction control all 105 →
Stabilitrak control system I am contacting you about the safety hazard of the stabilitrak control system malfunctioning on our 2014 Impala lt Chevrolet. On November 7, 2016 I was driving from my home in perfect weather conditions and the car suddenly would not accelerate properly. The vehicle information center read 'service stabilitrak' and 'engine power reduced'. Then the check engine light went on. I called GM customer service and the local Chevrolet service center felix Chevrolet to schedule servicing on the vehicle. I assumed the repair had corrected the problem. Then on March 7, 2017 in perfect driving conditions the same thing happened when I was leaving for an appointment. The vehicle information center read 'service stabilitrak' and 'engine power reduced'. Then the check engine light went on. I immediately returned home and called GM. The car was towed to felix Chevrolet. …
I've had an issue with my 2014 Chevy Impala ltz getting locked up when turning the steering wheel. This started a few months ago, I took it to the dealership but they were unable to recreate the problem. The first incident occured 09/2017, I was driving on the highway going 60 MPH, upon switching lanes it felt like the steering wheel jammed and locked for a second and the electrical power went out on the radio and dash. The alerts then said "power steering drive with care' & "front camera' or something to that effect. This has happened various times since on city streets, another message I've seen has said something about stabilitrak. The most recent episode occured on 12/25/2017. I was driving on a city street and turned right and the steering wheel jammed and the radio went out and the same messages came up, I took a video this time so that the dealership can see what the issue is. …
2014 Chevrolet Impala engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.4L 4-cyl hybrid | 6-speed automatic | FWD | 24 / 35 / 28 |
| 2.5L 4-cyl | 6-speed automatic | FWD | 21 / 31 / 24 |
| 3.6L 6-cyl | 6-speed automatic | FWD | 18 / 29 / 22 |
EPA ratings. Class: Large car.
Frequently asked questions
Is the 2014 Chevrolet Impala a good car?
Based on 637 owner complaints filed with NHTSA, the 2014 Impala rates average: 1.4× as many complaints as a typical year of the Impala at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2014 Chevrolet Impala?
The electrical system — 221 complaints, 35% of all complaints for this model year, most often about horn. Next are the steering (140) and stability & traction control (105).
How many recalls does the 2014 Chevrolet Impala have?
There are 12 recalls for the 2014 Chevrolet Impala, the most recent from July 24, 2015 (air bags). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Chevrolet Impala?
The best years by complaints, compared at the same age, are 2020, 2019 and 2018. Years to avoid or approach with caution: 2008, 2009 and 2004. See the full Chevrolet Impala years comparison.
At what mileage do 2014 Chevrolet Impala problems happen?
The median mileage reported in complaints is about 60,000 miles; 41% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.