Buick Recall 14V-355: Electrical system – ignition

Affected: 2005–2009 Buick Lacrosse, 2006–2011 Buick Lucerne, 2000–2005 Cadillac Deville and 3 more. Filed with NHTSA on June 23, 2014, covering about 3,141,731 vehicles.

The problem

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

The risk

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

The fix

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Recall details

NHTSA campaign14V-355 (14V355000)
Manufacturer number14299
ManufacturerGeneral Motors, LLC
ComponentElectrical system › Ignition
Report dateJune 23, 2014
Owners notifiedSeptember 23, 2014
Vehicles affected3,141,731
Initiated byManufacturer

Vehicles covered

Owner complaints about the electrical system

Frequently asked questions

Is the recall 14V-355 repair free?

Yes. Buick dealers will fix the problem at no cost: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 3,141,731 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.