The problem
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
The risk
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
The fix
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Recall details
| NHTSA campaign | 14V-092 (14V092000) |
|---|---|
| Manufacturer number | 14048 |
| Manufacturer | General Motors, LLC |
| Component | Power train › Automatic transmission |
| Report date | February 21, 2014 |
| Owners notified | April 10, 2014 |
| Vehicles affected | 355 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
- 2014 Buick Enclave transmission problems 21
- 2014 Buick Lacrosse transmission problems 4
- 2014 Buick Regal transmission problems 6
- 2014 Buick Verano transmission problems 19
- 2014 Chevrolet Cruze transmission problems 97
- 2014 Chevrolet Impala transmission problems 39
- 2014 Chevrolet Malibu transmission problems 52
- 2014 Chevrolet Traverse transmission problems 36
- 2014 GMC Acadia transmission problems 35
Frequently asked questions
Is the recall 14V-092 repair free?
Yes. Buick dealers will fix the problem at no cost: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 355 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.