The problem
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
The risk
If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
The fix
GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
Recall details
| NHTSA campaign | 14V-409 (14V409000) |
|---|---|
| Manufacturer number | 14378 |
| Manufacturer | General Motors, LLC |
| Component | Steering |
| Report date | July 2, 2014 |
| Owners notified | June 27, 2014 |
| Vehicles affected | 106 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 14V-409 repair free?
Yes. Buick dealers will fix the problem at no cost: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 106 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.