The problem
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
The risk
The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
The fix
Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
Recall details
| NHTSA campaign | 14V-489 (14V489000) |
|---|---|
| Manufacturer number | 14476 |
| Manufacturer | General Motors, LLC |
| Component | Structure |
| Report date | August 8, 2014 |
| Owners notified | September 29, 2014 |
| Vehicles affected | 14,940 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 14V-489 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 14,940 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.