Most common 2002 Chevrolet Impala problems
Share of the 795 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Chevrolet Impala complaints by model year
Best Impala years: 2020, 2019, 2018. Years to avoid: 2008, 2009, 2004. Compare all years →
2002 Chevrolet Impala recalls (4)
Engine and engine cooling › Exhaust system › Manifold/header/muffler/tail pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine's front valve cover and gasket.
Electrical system › Ignition
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014.
Engine and engine cooling
General motors is recalling 1,497,516 my 1997-2003 Buick regal, my 1998-2003 Chevrolet lumina, monte carlo and impala, my 1998-1999 Oldsmobile intrigue, my 1997-2003 Pontiac grand prix vehicles equipped with a 3.8l v6 naturally aspirated engine.
Remedy: Dealers will replace the engine's front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engine's plastic cover and plastic oil-fill-tube extension, free of charge.
Air bags › Frontal
Certain passenger, Mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Remedy: Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began August 15, 2002.
NHTSA defect investigations
Federal safety investigators have looked into 2 possible defects involving the 2002 Chevrolet Impala:
Alleged headlight failure
A total of 646,038 subject vehicles were sold during my 2001-2003, and the complaint and warranty data tabulated above apply to the total vehicle population.complaint reports alleging headlight outage represent slightly more that one-half of the total number of complaints and the balance are allegations of flickering and dimming.investigation disclosed the root cause of the malfunction to be wear of a contact…
Engine compartment fires
Ea02-030 is closed with gmea02-030 is closed with GM?s actions in 03v-473 and 04v-090 recalling approximately 529,000 my 1998-99 c- and h-body vehicles equipped with defective fuel pressure regulators.these vehicles were equipped with plastic intake manifolds that are unable to contain pressures that occur in some backfire events and defective fuel pressure regulators with leaking diaphragms that can provide a…
What 2002 Chevrolet Impala owners say
Electrical system all 305 →
Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My safety was severely put at risk because the car exploded and caught fire while I was inside the car and fire came through the dash and air conditioner slots, anything could of happened whether shrapnel or burn. this also put others at risk if my spouse was in the car with me or the apartment complex I live in could have caught fire and endangered multiple people. No the issue has not been seen or confirmed by a dealer or service center. Yes the vehicle has been inspected by state fire marshal. No there was no warning lights or problems at all. We drove the car the night before, everything was normal and nothing was showing on the dash and the next day I jumped in, put my seat belt on and started the car to make sure it was running good and it exploded and caught flames.
My vehicle caught on fire after I returned from it getting serviced by Pepboys in Phenix City Alabama. My car was only getting serviced for the A/C and once I returned home, my car caught on fire in our drive port.
Engine & cooling all 180 →
Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My safety was severely put at risk because the car exploded and caught fire while I was inside the car and fire came through the dash and air conditioner slots, anything could of happened whether shrapnel or burn. this also put others at risk if my spouse was in the car with me or the apartment complex I live in could have caught fire and endangered multiple people. No the issue has not been seen or confirmed by a dealer or service center. Yes the vehicle has been inspected by state fire marshal. No there was no warning lights or problems at all. We drove the car the night before, everything was normal and nothing was showing on the dash and the next day I jumped in, put my seat belt on and started the car to make sure it was running good and it exploded and caught flames.
My vehicle caught on fire after I returned from it getting serviced by Pepboys in Phenix City Alabama. My car was only getting serviced for the A/C and once I returned home, my car caught on fire in our drive port.
Lights all 125 →
On March 19, 2008 I was driving to work at 5 am and turning on my highbeams. A car was coming over the hill so I turned off my highbeams and my headlights turned off. In a panic I hit the brakes and ended up putting my car in the ditch. I was able to drive it out of the ditch but I was pretty shook up. After jiggling my dimmer switch I was able to get my headlights again. I took my car to the mechanic and he told me that it was the dimmer switch that needed replaced and it would cost $450. I found an after market one online and put it in myself for $350. I noticed my lights flickering before this event but thought nothing of it. Usually it was 1 or 2 times a week for two weeks when the switch finally went out completely. I would like this to be a recall on all dimmer switches due to the fact that I could have been involved in a serious or fatal accident. …
This particular issue occurs at random times and conditions. As I'm traveling at night and I pull back the dimmer switch lever, the headlights will go out and leave me totally in the dark. The only way that I can get the headlights to come on again is to continue to manipulate the dimmer/turn signal lever until the lights come back on.
2002 Chevrolet Impala engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 3.4L 6-cyl | 4-speed automatic | FWD | 19 / 29 / 22 |
| 3.8L 6-cyl | 4-speed automatic | FWD | 16 / 26 / 20 |
EPA ratings. Class: Large car.
Frequently asked questions
Is the 2002 Chevrolet Impala a good car?
Based on 795 owner complaints filed with NHTSA, the 2002 Impala rates average: 1.3× as many complaints as a typical year of the Impala at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2002 Chevrolet Impala?
The electrical system — 305 complaints, 38% of all complaints for this model year, most often about ignition › anti-theft › control module. Next are the engine & cooling (180) and lights (125).
How many recalls does the 2002 Chevrolet Impala have?
There are 4 recalls for the 2002 Chevrolet Impala, the most recent from October 26, 2015 (manifold/header/muffler/tail pipe). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Chevrolet Impala?
The best years by complaints, compared at the same age, are 2020, 2019 and 2018. Years to avoid or approach with caution: 2008, 2009 and 2004. See the full Chevrolet Impala years comparison.
At what mileage do 2002 Chevrolet Impala problems happen?
The median mileage reported in complaints is about 78,000 miles; 27% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.