2023 Tesla Model S Problems & Complaints

Use caution1.8× as many complaints as a typical year of the Model S at the same age

Owners have filed 114 complaints about the 2023 Tesla Model S with the National Highway Traffic Safety Administration. That is 1.8× as many as a typical Model S model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the steering (20 complaints). 13 recalls cover this model year.

114complaints
13recalls
8crashes
0fires
0injuries
0deaths

Most common 2023 Tesla Model S problems

  • Other / not specified
    5851%
  • 2018%
  • Driver assistance~16,000 miles
    2018%
  • Electrical system~150,000 miles
    98%
  • Speed control & acceleration
    76%
  • Wheels & tires
    65%
  • Windows, wipers & sunroof
    65%
  • Brakes
    54%
  • Lights
    54%
  • Suspension
    44%
  • Body & structure
    33%
  • Transmission & drivetrain
    33%
  • Seats
    33%
  • Fuel & propulsion system
    22%
  • Air bags
    11%
  • Locks & latches
    11%
  • Seat belts
    11%

Share of the 114 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Tesla Model S complaints by model year

’12’13’14’15’16’17’18’19’20’21’22’23’24’25’266146136666864842817044801791391143867
Owner complaints per model year, Tesla Model S. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Model S years: 2012, 2019, 2025. Years to avoid: 2023, 2015, 2016, 2021, 2022. Compare all years →

2023 Tesla Model S recalls (13)

Back over prevention › Software

NHTSA recall 26V-283 · May 4, 2026 · 218,868 vehicles

Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752.

Air bags

NHTSA recall 25V-172 · Mar 19, 2025 · 91 vehicles

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752.

Air bags › Frontal › Driver side › Cushion

NHTSA recall 24V-967 · Dec 23, 2024 · 487 vehicles

Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752.

Latches/locks/linkages › Hood › Latch

NHTSA recall 24V-554 · Jul 24, 2024 · 1,849,638 vehicles

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752.

Seat belts › Front › Warning light/devices

NHTSA recall 24V-376 · May 28, 2024 · 125,233 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Electrical system › Instrument cluster/panel

NHTSA recall 24V-051 · Jan 30, 2024 · 2,193,869 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Show 7 more recalls

Back over prevention › Sensing system › Camera

NHTSA recall 24V-035 · Jan 22, 2024 · 199,575 vehicles

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752.

Electrical system › Software

NHTSA recall 23V-862 · Dec 19, 2023 · 120,423 vehicles

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752.

Electrical system › ADAS › Driver monitoring › Software

NHTSA recall 23V-838 · Dec 12, 2023 · 2,031,220 vehicles

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752.

Steering › Steering wheel/handle bar

NHTSA recall 23V-743 · Nov 3, 2023 · 194 vehicles

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752.

Forward collision avoidance › Sensing system › Camera

NHTSA recall 23V-489 · Jul 14, 2023 · 1,337 vehicles

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

Remedy: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752.

Seat belts › Front

NHTSA recall 23V-488 · Jul 14, 2023 · 15,869 vehicles

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

Remedy: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge.

Steering › Automated/adaptive steering

NHTSA recall 23V-085 · Feb 15, 2023 · 362,758 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752.

NHTSA defect investigations

Federal safety investigators have looked into 10 possible defects involving the 2023 Tesla Model S:

Recall 23V838 Remedy Effectiveness

NHTSA investigation RQ24009 · opened Apr 25, 2024 · open

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS).

Traffic safety violations while Full Self Driving ("FSD") is engaged

NHTSA investigation PE25012 · opened Oct 7, 2025 · open

The Office of Defects Investigation ("ODI") is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute tra c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a…

Actually Smart Summon sessions resulting in low-speed impacts.

NHTSA investigation PE24033 · opened Jan 6, 2025 · closed Apr 3, 2026

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property.

FSD Collisions in Reduced Roadway Visibility Conditions

NHTSA investigation PE24031 · opened Oct 17, 2024 · closed Mar 18, 2026

On October 17, 2024, NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla's Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are…

Front seat belt anchor detachment

NHTSA investigation PE23006 · opened Mar 24, 2023 · closed May 16, 2024 · led to recall 23V-488

On March 24, 2023, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 2 consumer complaints alleging the front seat belts had suddenly detached from the outboard lap pretensioner anchor while in motion in model year (MY) 2022-2023 Tesla Model X vehicles.

FSD Collisions in Reduced Roadway Visibility Conditions

NHTSA investigation EA26002 · opened Mar 18, 2026 · open

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla's Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system's ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond.

Autopilot System Driver Controls

NHTSA investigation EA22002 · opened Jun 8, 2022 · closed Apr 25, 2024 · led to recall 23V-085

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla's Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver's supervision.

Sudden Unintended Acceleration

NHTSA investigation DP23002 · opened Jun 29, 2023 · open

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial.

Defect Petition Interlock Request

NHTSA investigation DP23001 · opened Apr 7, 2023 · closed Mar 18, 2026

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a "recall of all Tesla cars" produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner.

Compliance with Standing General Order 2021-01 Reporting Requirements

NHTSA investigation AQ25002 · opened Aug 20, 2025 · open

The Office of Defects Investigation ("ODI") has identified numerous incident reports submitted by Tesla, Inc. ("Tesla") in response to Standing General Order 2021-01 (the "SGO"), in which the reported crashes occurred several months or more before the dates of the reports.

What 2023 Tesla Model S owners say

Steering all 20 →

There is a design flaw with the horn on the steering yoke. It is not easily located especially in times of stress or eminent collision. I have been driving for 50 years and all horns in my past vehicles have horns in the center of the steering wheel. Last April, I was backing up in a parking lot and through the rear camera, I saw a car behind me backing up. I stopped my car and could not get to the horn quick enough to alert the other diver and he continued to back up and he backed into my car causing $3,500 in damage. Yesterday, I was driving, and someone made a very unsafe turn that needed a horn to alert them, and I could not find the little button on the yoke to activate the horn. Yesterday's event, a near miss caused me to file this notice, although I should have done it sooner. …

Apr 2024 · crash

My 2023 Tesla Model S has a horn activated by a small button on the right side of the steering wheel rather than by pressing the center of the steering wheel. During a recent dangerous traffic situation, I needed to use the horn immediately to warn another driver, but I could not locate and activate the horn button quickly enough while concentrating on avoiding the hazard. No collision occurred. The incident occurred approximately on August 23-24, 2026; I do not recall the exact date. I reported this to Tesla as a safety concern. Tesla confirmed that my vehicle can be converted to the newer steering wheel configuration with a mechanical center horn. Tesla initially quoted $1,177.34 for the replacement. After further diagnostics, Tesla determined that the conversion also requires replacement of the driver airbag and revised the customer-pay estimate to $1,748.50. …

Aug 2026

Driver assistance all 20 →

The contact owns a 2023 Tesla Model S. The contact stated that while attempting to reverse the vehicle, the Collision Avoidance Assist system failed to operate as designed while reversing from the garage. A dealer was contacted. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer was notified of the failure and stated that a representative would be sent to the residence to inspect the vehicle. The failure mileage was 16,000.

16,000 miles · Jul 2025

As I approached a red light with a car in front of me, I took my foot off the accelerator to use Tesla's regenerative braking, but instead the car rapidly accelerated and crashed into the car in front of me. It seemed like unintended acceleration.

Automatic emergency braking · Dec 2024 · crash

Electrical system

The contact owns a 2023 Tesla Model 3. The contact stated that while exiting a supercharging station with the Full Self-Driving (FSD) feature engaged, the message "Take Over Immediately" was displayed. The contact stated that the vehicle abruptly accelerated into an intersection and crashed head-on with another vehicle. The air bags deployed as needed. The contact stated that a Police report was filed; however, the report number was not provided. There were no injuries sustained. The vehicle was towed to an independent mechanic, where it remained undiagnosed and unrepaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 150,332.

150,000 miles · Aug 2026 · crash

3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway. I was able to avoid the following cars hitting me only by instantly accelerating back to posted speed. Tesla has been very difficult to convince that this is a problem. They say that remote diagnosis is inconclusive. Since they go for "at home" service first, 3 separate service times were cancelled by them, and they will not allow a service appointment at their shop for further diagnosis. …

Apr 2023

2023 Tesla Model S engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combinedRange
ElectricSingle-speedAWD124 / 115 / 120 MPGe405 mi

EPA ratings. Class: Large car.

Frequently asked questions

Is the 2023 Tesla Model S a good car?

Based on 114 owner complaints filed with NHTSA, the 2023 Model S rates use caution: 1.8× as many complaints as a typical year of the Model S at the same age. It is one of the Model S years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2023 Tesla Model S?

The steering — 20 complaints, 18% of all complaints for this model year. Next are the driver assistance (20) and electrical system (9).

How many recalls does the 2023 Tesla Model S have?

There are 13 recalls for the 2023 Tesla Model S, the most recent from May 4, 2026 (software). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Tesla Model S?

The best years by complaints, compared at the same age, are 2012, 2019 and 2025. Years to avoid or approach with caution: 2023, 2015, 2016, 2021 and 2022. See the full Tesla Model S years comparison.

At what mileage do 2023 Tesla Model S problems happen?

The median mileage reported in complaints is about 150,000 miles; 50% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.