2012 Tesla Model S Problems & Complaints

Better than average89% fewer complaints than a typical year of the Model S at the same age

Owners have filed 61 complaints about the 2012 Tesla Model S with the National Highway Traffic Safety Administration. That is 89% fewer than a typical Model S model year at the same age, making the 2012 one of the better Model S years. The most reported problem area is the electrical system (37 complaints, typically around 83,000 miles). 8 recalls cover this model year.

61complaints
8recalls
4crashes
1fires
6injuries
1deaths

Most common 2012 Tesla Model S problems

  • Electrical system~83,000 miles
    3761%
  • Other / not specified~57,000 miles
    1220%
  • Suspension~50,000 miles
    915%
  • Windows, wipers & sunroof~57,000 miles
    610%
  • Transmission & drivetrain~59,000 miles
    58%
  • Lights~51,000 miles
    58%
  • Equipment & accessories~40,000 miles
    35%
  • Driver assistance~51,000 miles
    35%
  • Body & structure~92,000 miles
    23%
  • Fuel & propulsion system
    23%
  • Steering~67,000 miles
    12%
  • Speed control & acceleration~65,000 miles
    12%
  • Brakes~125,000 miles
    12%
  • Engine & cooling
    12%
  • Air bags
    12%

Share of the 61 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Tesla Model S complaints by model year

’12’13’14’15’16’17’18’19’20’21’22’23’24’25’266146136666864842817044801791391143867
Owner complaints per model year, Tesla Model S. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Model S years: 2012, 2019, 2025. Years to avoid: 2023, 2015, 2016, 2021, 2022. Compare all years →

2012 Tesla Model S recalls (8)

Seat belts › Front › Warning light/devices

NHTSA recall 24V-376 · May 28, 2024 · 125,233 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Electrical system › Instrument cluster/panel

NHTSA recall 24V-051 · Jan 30, 2024 · 2,193,869 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Electrical system › ADAS › Driver monitoring › Software

NHTSA recall 23V-838 · Dec 12, 2023 · 2,031,220 vehicles

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752.

Visibility › Defroster/defogger/HVAC system

NHTSA recall 21V-035 · Jan 29, 2021 · 134,951 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device.

Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear.

Steering › Electric power assist system

NHTSA recall 18V-204 · Mar 29, 2018 · 70,421 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Remedy: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019.

Parking brake

NHTSA recall 17V-260 · Apr 19, 2017 · 31,709 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018.

Show 2 more recalls

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 17V-023 · Jan 10, 2017 · 2,997 vehicles

Tesla Motors, Inc. (Tesla) is recalling all 2012 Model S vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment.

Remedy: Tesla will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall began September 12, 2017. Owners may contact Tesla customer service at 1-877-798-3752.

Seat belts › Front

NHTSA recall 15V-780 · Nov 23, 2015 · 59,415 vehicles

Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.

Remedy: Tesla will notify owners, and service centers will inspect the driver and front passenger seat belts, correcting their connection, as necessary, free of charge. The recall began on December 14, 2015.

NHTSA defect investigations

Federal safety investigators have looked into 8 possible defects involving the 2012 Tesla Model S:

Recall 23V838 Remedy Effectiveness

NHTSA investigation RQ24009 · opened Apr 25, 2024 · open

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS).

Loss of rearview camera

NHTSA investigation PE20010 · opened Jun 22, 2020 · closed Nov 22, 2020

On June 22, 2020, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE20-010 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-2015 Tesla Model S vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device.

Autopilot System Driver Controls

NHTSA investigation EA22002 · opened Jun 8, 2022 · closed Apr 25, 2024 · led to recall 23V-085

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla's Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver's supervision.

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

Loss of rearview camera

NHTSA investigation EA20003 · opened Nov 12, 2020 · closed May 2, 2024 · led to recall 21V-035

On November 20, 2020, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 20-003 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-18 Tesla Model S and model year (MY) 2016-2018 Tesla Model X vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device.

Sudden Unintended Acceleration

NHTSA investigation DP23002 · opened Jun 29, 2023 · open

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial.

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

Battery Management Software Updates

NHTSA investigation DP19005 · opened Oct 1, 2019 · closed Sep 28, 2021

In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla, beginning in May 2019.

What 2012 Tesla Model S owners say

Electrical system all 37 →

The contact owns a 2012 Tesla Model S. The contact stated that while driving at various speeds, the vehicle made an abnormal grinding noise without warning. The contact had taken the vehicle to a service center where they replaced the drive unit under warranty. Recently, the contact had taken the vehicle to a service center for the recall repair for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The day after the recall repair was performed, several unknown warning lights appeared on the EMMC while driving at various speeds. One of the messages that appeared on the EMMC was for the "loss of power voltage to the system, take the vehicle to a nearest service center". Due to the failure, the contact had the vehicle towed back to the service center where he was informed that his drive unit needed to be replaced again. …

110,000 miles · Aug 2021

The vehicle was not experiencing display or review view camera display issues but was out of caution serviced nuder Manufacturer Recall Number SB2121001 (NHTSA Recall Number 21V035) for no charge. The vehicle is not under warranty. There was no charge for the initial "repair". When the vehicle was returned, the rear view camera did not function (black screen and/or serious flicker when video was partially displayed). Also bubbles were introduced into the front display panel. On questioning the repair, I was strongly encouraged by technician and then by manager to get an updated "infotainment with an upgraded MCU" (which is unclear but perhaps a superset of the VCM and display components that are under recall), for a cost of $2000 and $500 for it to include FM radio (that I already have and always worked fine). The manager offered a deal for $1000 + $500 to include FM radio. …

Dec 2021

Suspension

This is the stolen car which crashed in hollywood. Photographs at the scene show 3/4 of a wheel and the tire lying on the ground. Here is the listing at the salvage auction site. Http://imgur.com/a/h7roa the crash site images how the front wheel broken loose. The salvage yard photographs show the other 1/4 of the wheel still bolted to the broken kingpin. The wheel has been sliced in two while still rolling on the road. It would be impossible for that slicing to have occurred post impact. There are 100,00 of these cars on roads around the wordld. If this was an aircraft it would be grounded immediately. I believe this defect is so dangerous that all cars should be taken off the road before people die. The addition of the beta release Autopilot makes the situation even more dangerous. Please note.....fictitious us address to enable lodgement

10,000 miles · Jul 2014 · crash · fire · 6 injuries

Here is another Tesla in the junkyard. Https://m.iaai.com/vehicledetailimages.aspx?imageurl=2&itemid=23306666 the photographs show that the front steering knuckle has snapped in half and the wheel is hanging sideways out of the wheel well. The car has not been in a crash. The air-bags have not deployed and there is no significant damage to the bodywork. These steering knuckles are a made from low pressure die cast aluminium which is clearly not strong enough for the purpose. There are many examples where the knuckle has simply snapped completely in half just like this one. Please investigate before more lives are lost.

20,000 miles · Sep 2016 · crash

Windows, wipers & sunroof

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, the contact was informed that he did not qualify for the recall despite having received a letter for the recall. The manufacturer had not been notified of the issue. The contact stated that recently the center display screen started to operate as needed. The failure mileage was approximately 51,000. Parts distribution disconnect.

51,000 miles · Sep 2021

The vehicle was not experiencing display or review view camera display issues but was out of caution serviced nuder Manufacturer Recall Number SB2121001 (NHTSA Recall Number 21V035) for no charge. The vehicle is not under warranty. There was no charge for the initial "repair". When the vehicle was returned, the rear view camera did not function (black screen and/or serious flicker when video was partially displayed). Also bubbles were introduced into the front display panel. On questioning the repair, I was strongly encouraged by technician and then by manager to get an updated "infotainment with an upgraded MCU" (which is unclear but perhaps a superset of the VCM and display components that are under recall), for a cost of $2000 and $500 for it to include FM radio (that I already have and always worked fine). The manager offered a deal for $1000 + $500 to include FM radio. …

Dec 2021

2012 Tesla Model S engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combinedRange
ElectricSingle-speedRWD88 / 90 / 89 MPGe265 mi

EPA ratings. Class: Large car.

Frequently asked questions

Is the 2012 Tesla Model S a good car?

Based on 61 owner complaints filed with NHTSA, the 2012 Model S rates better than average: 89% fewer complaints than a typical year of the Model S at the same age. It is one of the best Model S years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2012 Tesla Model S?

The electrical system — 37 complaints, 61% of all complaints for this model year. Next are the suspension (9) and windows, wipers & sunroof (6).

How many recalls does the 2012 Tesla Model S have?

There are 8 recalls for the 2012 Tesla Model S, the most recent from May 28, 2024 (warning light/devices). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Tesla Model S?

The best years by complaints, compared at the same age, are 2012, 2019 and 2025. Years to avoid or approach with caution: 2023, 2015, 2016, 2021 and 2022. See the full Tesla Model S years comparison.

At what mileage do 2012 Tesla Model S problems happen?

The median mileage reported in complaints is about 68,000 miles; 27% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.