The problem
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
The risk
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Recall details
| NHTSA campaign | 24V-035 (24V035000) |
|---|---|
| Manufacturer number | SB-24-00-002 |
| Manufacturer | Tesla, Inc. |
| Component | Back over prevention › Sensing system › Camera |
| Report date | January 22, 2024 |
| Owners notified | March 22, 2024 |
| Vehicles affected | 199,575 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 24V-035 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 199,575 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.