The problem
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
The risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
The fix
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Recall details
| NHTSA campaign | 23V-838 (23V838000) |
|---|---|
| Manufacturer number | SB-23-00-008 |
| Manufacturer | Tesla, Inc. |
| Component | Electrical system › ADAS › Driver monitoring › Software |
| Report date | December 12, 2023 |
| Owners notified | February 10, 2024 |
| Vehicles affected | 2,031,220 |
| Initiated by | NHTSA investigation |
Vehicles covered
- 2017 Tesla Model 3
- 2018 Tesla Model 3
- 2019 Tesla Model 3
- 2020 Tesla Model 3
- 2021 Tesla Model 3
- 2022 Tesla Model 3
- 2023 Tesla Model 3
- 2012 Tesla Model S
- 2013 Tesla Model S
- 2014 Tesla Model S
- 2015 Tesla Model S
- 2016 Tesla Model S
- 2017 Tesla Model S
- 2018 Tesla Model S
- 2019 Tesla Model S
- 2020 Tesla Model S
- 2021 Tesla Model S
- 2022 Tesla Model S
- 2023 Tesla Model S
- 2016 Tesla Model X
- 2017 Tesla Model X
- 2018 Tesla Model X
- 2019 Tesla Model X
- 2020 Tesla Model X
- 2021 Tesla Model X
- 2022 Tesla Model X
- 2023 Tesla Model X
- 2020 Tesla Model Y
- 2021 Tesla Model Y
- 2022 Tesla Model Y
- 2023 Tesla Model Y
Owner complaints about the electrical system
- 2017 Tesla Model 3 electrical problems 2
- 2018 Tesla Model 3 electrical problems 168
- 2019 Tesla Model 3 electrical problems 91
- 2020 Tesla Model 3 electrical problems 42
- 2021 Tesla Model 3 electrical problems 80
- 2022 Tesla Model 3 electrical problems 60
- 2023 Tesla Model 3 electrical problems 51
- 2012 Tesla Model S electrical problems 37
- 2013 Tesla Model S electrical problems 195
- 2014 Tesla Model S electrical problems 133
- 2015 Tesla Model S electrical problems 266
- 2016 Tesla Model S electrical problems 149
Frequently asked questions
Is the recall 23V-838 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 2,031,220 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.