The problem
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
The risk
A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
The fix
Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.
Recall details
| NHTSA campaign | 23V-488 (23V488000) |
|---|---|
| Manufacturer number | SB-23-20-004 |
| Manufacturer | Tesla, Inc. |
| Component | Seat belts › Front |
| Report date | July 14, 2023 |
| Owners notified | September 12, 2023 |
| Vehicles affected | 15,869 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the seat belts
Frequently asked questions
Is the recall 23V-488 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 15,869 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.