The problem
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
The risk
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Recall details
| NHTSA campaign | 24V-554 (24V554000) |
|---|---|
| Manufacturer number | SB-24-00-012 |
| Manufacturer | Tesla, Inc. |
| Component | Latches/locks/linkages › Hood › Latch |
| Report date | July 24, 2024 |
| Owners notified | September 22, 2024 |
| Vehicles affected | 1,849,638 |
| Initiated by | Manufacturer |
Vehicles covered
- 2021 Tesla Model 3
- 2022 Tesla Model 3
- 2023 Tesla Model 3
- 2024 Tesla Model 3
- 2021 Tesla Model S
- 2022 Tesla Model S
- 2023 Tesla Model S
- 2024 Tesla Model S
- 2021 Tesla Model X
- 2022 Tesla Model X
- 2023 Tesla Model X
- 2024 Tesla Model X
- 2020 Tesla Model Y
- 2021 Tesla Model Y
- 2022 Tesla Model Y
- 2023 Tesla Model Y
- 2024 Tesla Model Y
Owner complaints about the locks & latches
- 2021 Tesla Model 3 door lock & latch problems 7
- 2022 Tesla Model 3 door lock & latch problems 2
- 2023 Tesla Model 3 door lock & latch problems 4
- 2021 Tesla Model S door lock & latch problems 2
- 2022 Tesla Model S door lock & latch problems 2
- 2023 Tesla Model S door lock & latch problems 1
- 2024 Tesla Model S door lock & latch problems 2
- 2021 Tesla Model X door lock & latch problems 2
- 2022 Tesla Model X door lock & latch problems 3
- 2023 Tesla Model X door lock & latch problems 1
- 2020 Tesla Model Y door lock & latch problems 1
- 2021 Tesla Model Y door lock & latch problems 14
Frequently asked questions
Is the recall 24V-554 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,849,638 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.