The problem
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
The risk
Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
The fix
Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
Recall details
| NHTSA campaign | 23V-489 (23V489000) |
|---|---|
| Manufacturer number | SB-23-17-006 |
| Manufacturer | Tesla, Inc. |
| Component | Forward collision avoidance › Sensing system › Camera |
| Report date | July 14, 2023 |
| Owners notified | September 12, 2023 |
| Vehicles affected | 1,337 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 23V-489 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,337 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.