Body complaints by model year
Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
What owners report
The contact owns a 2022 Ram 2500. The contact stated that while driving approximately 35 MPH on the local roadway, the tailgate unexpectedly detached and remained suspended by the support cables. Due to the failure, the rear-view camera became inoperable. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
I bought my 2022 Ram 2500 brand new as a factory order. It is currently in the shop at Ron Lewis Ram in Cranberry Twp, PA to get a rear window water leak diagnosed. The dealer has told me that the rear windows frame is cracked in multiple places and wont be covered by my 8 year/125,000 mile max care warranty. I told them that it should be covered since its apparently a factory defect that caused the issue. They informed me that since I am at 55,000 miles, Ram wont pay to repair the issue, that I had until 36,000 miles to have this issue and have it repaired. Through the power of Google search, I was able to find that countless Ram 1500 trucks have had this identical issue and a TSB exists for it. …
There was a tailgate recall for the tailgate falling down potentially spilling cargo onto the road. The dealership Autonation Dodge in [redacted] tried fixing the recall multiple times but the tailgate kept falling down after they tried to fix it 2 or 3 times. Now they're trying to make me sign a service fee authorization which I don't agree with because either the recall isn't fixed, or there are other issues that can cause the tailgate to fall down which should be included in this recall because they can potentially cause the same dangerous situation which caused the recall.
The tailgate unlocked and dropped, hitting the trailer jack and damaging the tailgate. The tailgate was locked and shut, this was confirmed before we left the house. The tailgate dropped sometime while driving to another location. The truck is available for inspection. This put others at risk as we had large amount of very large agates in the bed of our truck we were transporting on a very busy road. This problem just happened today. It has not been inspected as of today. There were no warnings or messages notifying us of this problem. Please let us know how to proceed, there is now damaged to our new truck which we take much pride in caring for!!!
The contact owns a 2020 Ram 2500. The contact stated that while standing directly behind the tailgate, the contact heard an audible "click", and the tailgate independently unlatched and opened, striking the contact's chest, and the contact was forcefully knocked to the ground. Due to the severity of the impact and injury, the contact was immobilized on the ground for 45 minutes while calling out for emergency assistance. The contact sustained a broken femur. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure), in which the vehicle did not have the recall remedy performed to prevent the failure. Prior to the failure, the vehicle was taken to the dealer for the recall repair; however, the dealer determined that no repair was needed and marked the recall as complete. …
The contact owns a 2022 Ram 2500. The contact stated that the vehicle was not properly aligned, and the tires were worn. The dashboard leather had detached. While driving at an undisclosed speed, the windshield wipers became inoperable. Additionally, after it had rained, the contact noticed there was water moving around in the engine bay. There were no warning lights illuminated. The contact completed an alignment. The vehicle was taken to the local, who broke an unknown part on the dashboard. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) and 21V880000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and informed the contact that they could not order the parts for recall repairs. The contact contacted a second dealer, McConnell Chrysler Dodge Jeep Ram (1405 Healdsburg Ave, Healdsburg, CA 95448), and a third dealer Autoworld Jeep (1370 Auto Center Dr, Petaluma, CA 94952) however, the dealers failed to return the phone calls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the tailgate failed to open as needed intermittently. …
The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the tailgate unlatched and opened independently while driving. The contact stated that the tailgate failed to close securely unless slammed. Additionally, the contact stated that the tailgate occasionally failed to open for weeks at a time. There was no warning light illuminated. The dealer was notified of the failure. The contact later received notification of NHTSA Campaign Number: 22V904000 (Structure) which he related to the failure. The vehicle was not diagnosed nor repaired. …
Related recalls (3)
Structure › Body › Tailgate › Hinge and attachments
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022.
Structure
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Remedy: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500).
Structure › Body › Tailgate
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Remedy: Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.
Frequently asked questions
Which Ram 2500 years have body problems?
By NHTSA complaints, the 2019 (25), 2014 (16), 2016 (13), 2021 (12) and 2020 (11) model years. Body complaints make up 13% of all complaints for the 2019.
Is there a recall for Ram 2500 body problems?
Yes — 3 recalls, including 22V-904 (hinge and attachments, Dec 8, 2022); 20V-207 (structure, Apr 9, 2020); 18V-486 (tailgate, Jul 27, 2018). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Ram 2500 body problems start?
Across all years, half of the complaints with a recorded mileage happened before about 22,000 miles; 78% happened before 50,000 miles.
What part fails most often?
Owners most often name the body (77 mentions), followed by the body › tailgate (3).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.