Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2019 Ram 2500 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) and 21V880000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and informed the contact that they could not order the parts for recall repairs. The contact contacted a second dealer, McConnell Chrysler Dodge Jeep Ram (1405 Healdsburg Ave, Healdsburg, CA 95448), and a third dealer Autoworld Jeep (1370 Auto Center Dr, Petaluma, CA 94952) however, the dealers failed to return the phone calls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the tailgate failed to open as needed intermittently. …
The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the tailgate unlatched and opened independently while driving. The contact stated that the tailgate failed to close securely unless slammed. Additionally, the contact stated that the tailgate occasionally failed to open for weeks at a time. There was no warning light illuminated. The dealer was notified of the failure. The contact later received notification of NHTSA Campaign Number: 22V904000 (Structure) which he related to the failure. The vehicle was not diagnosed nor repaired. …
The contact owns a 2019 Ram 2500. The contact stated that while her husband was reversing, there was an abnormal pop coming from the vehicle. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel independently turned to the left. Upon further inspection, the contact's husband noticed that there was a bolt that was loosened on the driver's side of the steering gearbox. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a hairline fracture on the subframe due to rust. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. The VIN was not available.
The contact owns a 2019 Ram 2500. The contact stated that the rear tailgate door had become extremely difficult to close and had erroneously opened while driving. Eventually the failure had become progressively worse, and the door would no longer close securely. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V904000 (Structure). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 10,000.
The contact owns a 2019 Ram 2500. The contact stated that on two separate occasions, the rear liftgate erroneously opened. The failure had occurred while driving and pulling a trailer and also while the vehicle was parked without the trailer being hauled. During the failure, body damage to the liftgate had occurred. The vehicle was taken to the local dealer who diagnosed that the electronic liftgate actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted regarding the failure. The failure mileage was 40,000.
The contact owns a 2019 Ram 2500. The contact stated while attempting to enter the vehicle, the driver's side front interior door handle failed and the contact nearly fell to the ground. The contact indicated that a plastic post piece used to bolt and secure the handle had failed. The local dealer and manufacturer were not notified of the failure. The failure mileage was 5,300.
Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Even after going through wash bays. Tailgate has been opening on its own multiple times while driving, while going through car wash, and just sitting still. Try to close it, and it pops back open instantly. Have to do this several times and hope it stays closed. Now the tailgate won't open at all via the handle. You must use the remote or in cab button. What's annoying and dangerous is it opening while hauling items and it opens with out you knowing driving down the road. I have lost items on the highway a few times. Furthermore, the fact that there is no warning device on the dash to indicate it's open is a very serious issue. With these electronic tailgates, it should be a standard that there is a open gate indicator to warn drivers. It's there for every other door, why not the bed door?
The tailgate has issues closing and the supports meaning the wire that supports the tailgates when it is deployed one will have tension on it and the other is loose. The tailgate support cables are the same length. I think it has to do with the bed being worked. I have reported it to Huffines dodge dealer and they said there is no fix. The tale gate has opened when in use due to the latch / tail gate not closing correctly because of the out of square bed.
Rear window mass water leak. Ram currently has a recall for certain models leaking rear window (spoke to Ram and my vehicle does not fall under the recall). There is also a class action lawsuit regarding the leaking rear windows on Ram. My concern is an electrical fire as I am driving due to the amount of water I found in the cab. As well as the mold and oder it's going to create.
My rear back window is leaking into the cab. Water comes in around the rear headliner and down onto the seats. This is a known issue on 2019+ Ram trucks with the same backlite design - cracked upper frame and failed seal causing water intrusion.
Related recalls
Structure › Body › Tailgate › Hinge and attachments
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022.
Structure
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Remedy: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500).
Body complaints in other 2500 years
Frequently asked questions
How common are body problems on the 2019 Ram 2500?
NHTSA has 25 complaints about the body & structure of the 2019 Ram 2500, 13% of the model year's 193 complaints. The component named most often is body (17 mentions).
Is there a recall for 2019 Ram 2500 body problems?
Yes — NHTSA recall 22V-904 (hinge and attachments, Dec 8, 2022); NHTSA recall 20V-207 (structure, Apr 9, 2020). Recall repairs are free at authorized dealers.
At what mileage do 2019 Ram 2500 body problems start?
Half of the complaints with a recorded mileage happened before about 5,000 miles, and 79% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 0 injuries to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.