Suspension complaints by model year
Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
What owners report
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the warning message "Service Sway Bar" was displayed along with an audible alarm. The vehicle was taken to the local dealer who diagnosed that the sway bar was faulty and needed to be replaced. The sway bar was replaced, and the failure was remedied. The manufacturer was also notified of the failure. The failure mileage was 2,500.
the vehicle has been inspected by an independent engineer from Bosch, supplied by FCA (Fiat Chrysler Automobiles), it indicates that an expert assessment has been conducted. In this case, the following answers can be provided based on that information: 1. Components or systems that failed or malfunctioned: - Half shaft axle front left - Wheel assembly - Brake rotor disc - Suspension - Drive shaft - Transfer case - Right front axle shaft - Right front caliper - Right front caliper bolts 2. Availability for inspection upon request: The availability of the failed components for inspection may depend on the specific arrangements made between the vehicle owner and the independent engineer from Bosch. It is recommended to contact the engineer or FCA for further information regarding inspection availability. 3. …
vehicle is 2019 year, 2500 series, crew cab, 4wd, cummins 6.7 turbo diesel. Steering systems wanders and will not steer straight at all speeds. vehicle was bought used with 127,000 miles and was to be used just to pull a 9,000lb travel trailer. as of 03/27/2025 vehicle has been in repair shop over 4 weeks now. upper and lower ball joints replaced, steering gear box replaced, entire suspension system has been triple checked for worn or damaged parts but no problems found. front end alignment done 4 times but settings will not stay as adjusted to factory specs. rear suspension triple checked and no problems found. web searches display numerous postings of same complaints of dangerous steering problems.
Power steering continues to go out, vibration and "sticking" as I press the brake, and clunking in the suspension. Dealership cannot figure it out!!!!! Vibration occurs constantly, more so on start up. Clunking occurs when going around a turn at any MPH. I have videos to show both issues!
The contact's family owns a 2018 Ram 2500. The contact stated that while driving at 48-55 MPH with the vehicle hitched to a tow trailer transporting a vehicle, the rear driver's side wheel inadvertently detached, rolled away, and crashed into the front end of a vehicle that was driving on the opposite direction. The contact engaged the trailer brakes and the vehicle brake pedal to stop his vehicle. The contact was able to veer to the side of the road. There were no injuries sustained. The contact stated as he was inspecting the rear driver's side wheel, he noticed that the wheel studs were missing. A police report was filed. The vehicle remained at the scene. The contact referenced NHTSA Campaign Number: 21V398000 (WHEELS). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 86,000. …
Regarding the Safety Recall V06 / NHTSA 19V-021 Drag Link. This issue regarding the jam nuts on the drag link needs to be remedied. It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component, the entire Drag Link! And NOT a weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links!
Recall for the drag link on this series of 2500 trucks calls for welding an adjustable part of the steering linkage - the drag link jam nuts, rendering that part non-adjustable. Once welded, to then perform an alignment the welds would need to be carefully ground off, alignment work performed, and then once again everything re-torqued and welded back in place per the recall advisory steps. Also consider the effects of welding, grinding, and welding again and again over the life of this HD truck. An alignment is critical to towing thousands of pounds, pulling to the side and overcorrecting while towing a load because a simple alignment is no longer possible is arguably just as dangerous as the original issue attempted to be mitigated (loss of steering). The correct fix for this safety issue is to replace this drag link component, not render the truck unusable. …
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated " you can't align a Ram".
Frequently asked questions
Which Ram 2500 years have suspension problems?
By NHTSA complaints, the 2014 (37), 2013 (23), 2018 (21), 2017 (16) and 2016 (12) model years. Suspension complaints make up 11% of all complaints for the 2014.
Is there a recall for Ram 2500 suspension problems?
No. NHTSA lists no suspension recall for any Ram 2500 model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Ram 2500 suspension problems start?
Across all years, half of the complaints with a recorded mileage happened before about 38,000 miles; 66% happened before 50,000 miles.
What part fails most often?
Owners most often name the front › wheel bearing (1 mentions), followed by the rear › springs › leaf spring assembly (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.