Ram 2500 Airbag Problems

Airbag complaints by model year

Which parts fail

• Frontal › Driver clockspring/spiral cassette
  1

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

• Under 25k
  1129%
• 25k–50k
  924%
• 50k–75k
  1129%
• 75k–100k
  411%
• 100k–150k
  25%
• 150k+
  13%

What owners report

I have had numerous safety warning messages display upon startup and also while driving. The messages are usually combined with a cold ambient temperature and do not display during warm temperatures. The FCA dealership has attempted to fix this issue on at least six different occasions so far without any change. To date, FCA has replaced the original battery, they have updated, flashed the ECU module, performed NHTSA Recall B4C for flashing the cluster, and most recently they replaced the ORC module. FCA indicated that NHTSA-25V882 was not applicable to my VIN despite my VIN production date in April '25; within your suspect period. Original issue remains, FCA STAR case generated however cannot replicate error condition for FCA engineers. The next scheduled visit to FCA is to replace a telematics module for possible link to issue with the Uconnect5 system. …

Drove down a paved road in the legal speed limit (30mph). Hit a bump in the pavement and the dash had large amounts of disabled codes popping up: airbag disabled, emergency braking disabled, power steering disabled, blind spots need service, traction control. Brought it to a RAM dealership where they found 6 active and 51 stored DTCs all tied to the communication to the powertrain and safety modules (4wd, power steering, airbags, ABS). The dealer did not have time to fix it, so another dealership said they would fix it if I drove it to them. That second dealer found 3 pulled out wires in the right front fender liner, plug those 3 wires in and works like new. My safety was put at risk due to the airbags disabling, power steering disabling, and ABS. …

Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. …

Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was not drivable after the initial accident into the chevy truck. No auto breaking and no frontal collision warning (uncertain if they are standard for the trucks or an option) occurred. The vehicle was towed and in a tow lot (is available for inspection). There is a police report and followed up with an ER visit same day. At least 3 vehicles were totaled due to this accident. The initially hit vehicle (white chevy truck) was the cause of the accident.

Head on collision on February 19, 2026 in a 2023 Ram 2500 Rebel. Air bags did not deploy anywhere in the vehicle even though driver was traveling 55-60 MPH. Significant damage occurred in front of vehicle as well as all along the passenger side of the vehicle. Pictures will be provided showing damage and no air bags being deployed.

The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2022 Ram 2500. The contact stated while a company employee was driving at 45 MPH through an intersection with a green light, the vehicle was impacted on the front passenger side. The other vehicle failed to yield at a yellow blinking light at the intersection causing the impact. No air bags deployed. No warning light had illuminated. The driver sustained unknown injuries and received medical attention. The other driver sustained unknown injuries but it was unknown if medical attention was received. A police report was filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 57,009.

The contact owns a 2022 Ram 2500. The contact stated while driving at an undisclosed speed, he heard a grinding sound coming from the steering wheel. The air bag warning light was illuminated. The contact then stated that the steering wheel electrical functions started to malfunction. The vehicle was taken to the dealer where it was diagnosed that the clockspring needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 54,000.

Related recalls (10)

NHTSA investigations