The problem
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
The risk
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
The fix
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Recall details
| NHTSA campaign | 17V-302 (17V302000) |
|---|---|
| Manufacturer number | T25 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Air bags › Side/window › Curtain |
| Report date | May 9, 2017 |
| Owners notified | June 26, 2017 |
| Vehicles affected | 1,021,279 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
- 2013 Ram 1500 airbag problems 94
- 2014 Ram 1500 airbag problems 125
- 2015 Ram 1500 airbag problems 61
- 2016 Ram 1500 airbag problems 49
- 2013 Ram 2500 airbag problems 8
- 2014 Ram 2500 airbag problems 17
- 2015 Ram 2500 airbag problems 11
- 2016 Ram 2500 airbag problems 11
- 2014 Ram 3500 airbag problems 10
- 2015 Ram 3500 airbag problems 4
- 2016 Ram 3500 airbag problems 8
Frequently asked questions
Is the recall 17V-302 repair free?
Yes. Ram dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,021,279 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.