Electrical complaints by model year
Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
What owners report
1) The electric power steering system failed. The dashboard displayed the message "Service Power Steering Now," and the steering assist stopped working, making the steering extremely stiff. The vehicle also lost reverse gear, where the engine revs but the vehicle does not move when shifted into reverse. The vehicle is still in my possession and available for inspection upon request. 2) When the power steering assist failed, the steering wheel became extremely difficult to turn, which made the vehicle harder to control. This created a safety risk when attempting to turn or maneuver the vehicle in traffic or parking areas. Additionally, the inability to use reverse gear could create a hazardous situation if the driver cannot back out of traffic, parking spaces, or other areas. 3) The problem has not yet been inspected or confirmed by a dealership or independent service center. …
While we were driving the vehicle, the blower motor for the air conditioner shut itself off then came back on and it was blowing white smoke out of all of the vents. We had to pull over to the shoulder of the road and shut off the car in order to stop the white smoke from coming through the vents. The HVAC blower control motor unit had started burning and failed to disengage the blower motor while it was burning. Additionally the vehicles 40a fuse and 30a iso relay did not work properly, if we did not shut off the car it would have continued to burn. This is the second instance of this happening to our Mercury, the first time we were parked and when we turned the car on it starting blowing white smoke and smelled of burnt electronics and ozone from an electrical fire in the cab. …
For years I have sporadically gotten a "Power Steering Sensor Fault" displayed when I would start the car. You could barely turn the steering wheel. In searching the Owner's Manual, owners are advised to turn off the ignition, wait briefly then restart the car (how this issue got into the Owner's Manual and could not be addressed and eliminated, I don't understand). This would correct the fault and the power steering would function normally. Fortunately it never happened while driving. In the last week this display was occurring more frequently until on 5/16/21 it would not go away and I could not drive the car. Today, 5/20/21 I got it towed to the local Ford dealer. The situation will probably not be diagnosed until next week. From reading everything on the internet, this is a routine safety concern, and a recall for the control module has been issued on the 2011-2015 Milan models. …
Oct 2019 I went to My dealer to have a tire pressure sensor replaced due to a warning message. The sensor was replaced but the warning message remained. The mechanic did further checking and said I needed a smart junction box which can affect many things such as lights turn signals heat seat belts etc. Ford said they could not repair my car because they could not get this part. I recently inquired if it was available and there is still no ETA for this part. I had to pay them up front even though none are available. Is there a way that you can get this part expedited at Ford or issue a recall as it affects warnings and safety components. This part has to be programmed by the dealer so I do not think a salvage yard part is feasible not really sure.
2009 Mercury Milan caught on fire while turned off, the fire originated from the upper part of the engine melting plastic and dripping down on some fuel lines. I contacted Ford motor company about this as the car was still covered under full warranty. They will not even inspect the car as I have requested or pay for any damages to my property or even replace the car that was a total loss.
Tl* the contact owns a 2009 Mercury Milan. The contact stated that when starting the vehicle, the check engine warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 71,000.
The contact owns a 2008 Mercury Milan. The contact stated that the speedometer would intermittently fluctuate while driving at various speeds without warning. Despite the speedometer failure, the vehicle would resume normal driving operation. Recently, the contact stated that the failure would occur each time while operating the vehicle. The contact had taken the vehicle to an independent mechanic who stated that the failure could be related to the speed sensor or the computer. The contact then took the vehicle to a dealer who informed him that the failure could be related to a module inside the instrument cluster. The contact had also taken the vehicle to FleetSide Ford, LLC. (1120 Jeffreys Dr, Osceola, IA 50213) where they informed him that they had never heard of such failure. The manufacturer was notified of the failure and informed him that they had never heard of such a failure. …
This complaint is similar to NHTSA id number: 10543085. 08 Mercury Milan with 3.0l 139,226 miles started missing and bucking while driving 60 MPH on the highway. Took car to the local Ford dealer who told me that coil on plug #4 (cop) was melted and had fried the vehicles PCM. The Ford dealer quoted me $2,630.70 for the repair. He told me this issue was common and known by Ford. I can see how a cop can go bad after 139,226 miles, but I have a hard time with a cop melting and sending some sort spark back to the PCM and destroying a $700 part. Terrible engineering practice Ford. In order for the cop to melt to a point such that it did, it would had to be close to starting an engine fire. That would be very bad indeed. This could have even cause a lose of control at highway speeds. You do the math the result of that. Not good. …
Frequently asked questions
Which Mercury Milan years have electrical problems?
By NHTSA complaints, the 2010 (105), 2011 (17), 2007 (14), 2006 (7) and 2008 (6) model years. Electrical complaints make up 10% of all complaints for the 2010.
Is there a recall for Mercury Milan electrical problems?
No. NHTSA lists no electrical system recall for any Mercury Milan model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Mercury Milan electrical problems start?
Across all years, half of the complaints with a recorded mileage happened before about 55,000 miles; 52% happened before 50,000 miles.
What part fails most often?
Owners most often name the instrument cluster/panel (6 mentions), followed by the instrument panel › speedometer/odometer (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.