Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Mercury Milan owners, lightly cleaned up (personal details are redacted by NHTSA).
For years I have sporadically gotten a "Power Steering Sensor Fault" displayed when I would start the car. You could barely turn the steering wheel. In searching the Owner's Manual, owners are advised to turn off the ignition, wait briefly then restart the car (how this issue got into the Owner's Manual and could not be addressed and eliminated, I don't understand). This would correct the fault and the power steering would function normally. Fortunately it never happened while driving. In the last week this display was occurring more frequently until on 5/16/21 it would not go away and I could not drive the car. Today, 5/20/21 I got it towed to the local Ford dealer. The situation will probably not be diagnosed until next week. From reading everything on the internet, this is a routine safety concern, and a recall for the control module has been issued on the 2011-2015 Milan models. …
Oct 2019 I went to My dealer to have a tire pressure sensor replaced due to a warning message. The sensor was replaced but the warning message remained. The mechanic did further checking and said I needed a smart junction box which can affect many things such as lights turn signals heat seat belts etc. Ford said they could not repair my car because they could not get this part. I recently inquired if it was available and there is still no ETA for this part. I had to pay them up front even though none are available. Is there a way that you can get this part expedited at Ford or issue a recall as it affects warnings and safety components. This part has to be programmed by the dealer so I do not think a salvage yard part is feasible not really sure.
The electric power steering has failed again this will make it twice in 18 months the last time it cost 1800 dollars to fix it know that only some of the 2010 Mercury Milans are on a recall list unfortunately mine is not on that list why because it is absurd that I should I have to make this repair for 1800 dollars again you cant safely drive this car it takes everything I have to turn the steering wheel
I was driving on the freeway and the steering began to stiffen. I got to my destination and decided to check the tires for any ice or snow, thinking that might be why it was difficult to drive but there was no buildup. I made it home and parked the car. The next day, I can't even turn the steering and a warning comes up that says service power steering and advancetrac.
While driving my 2010 Mercury Milan, the steering suddenly went out, making the vehicle extremely difficult to control. I almost hit another car because I could not steer properly. This was a serious safety concern, and I believe the steering issue needs to be investigated immediately.
I have a 2010 mercury milan premier thats power steering went out I found out the part has been recalled on the 2011 model but not the 2010 model and it's the same exact part so now the 2011 has been recalled but not the 2010 and I'm out over 600 dollars + to fix it
UNKNOWN When air temperature drops below 50 degrees radio console does not function. Display is locked with only the words "Mercury Milan". Now the electrical system is not functioning. I know it isn't the battery- I had it replaced within the past 4 months.
The passenger rear tail light has gone out on my 2010 Mercury Milan Hybrid. Just had the left one replaced 5 months ago to the tune of $900 and the dealership is asking for the same for this one. Seriously, a $900 tail light?
Power steering hydraulic locked on me twice while driving first time I was on express way and hit wall 2nd time I knew what was about to happen and of course steering locked and I almost crashed again this needs to be addressed because my research shows me folks have died from this but because it's not enough deaths it won't be recalled this is crazy why recall 2011 that has same part and not 2010
I was in motion merging onto a two lane highway. I ran over two consecutive manhole covers while lightly braking to see if it was clear. But when I went to brake because it wasn't clear to merge onto the highway I had barely any brake! Thankfully the car in front of me was able to merge or I would have hit him. After that I had a very soft brake pedal. Left it in a parking lot until after work. So hours later, the brakes seemed fine. But I didn't trust it. Had it towed and Ford told me it was the ABS hcu and ECU and that they are known for this problem. Especially after traveling on a rough roadway. I had to go back to the road the next day because I couldn't remember it being a rough road. Then I saw the two consecutive manhole covers. I ran them over in my husbands truck and sure enough, even his truck jolted from them, enough for the ABS to engage. …
Electrical complaints in other Milan years
Frequently asked questions
How common are electrical problems on the 2010 Mercury Milan?
NHTSA has 105 complaints about the electrical system of the 2010 Mercury Milan, 10% of the model year's 1,003 complaints. The component named most often is instrument cluster/panel (4 mentions).
Is there a recall for 2010 Mercury Milan electrical problems?
No. NHTSA lists no electrical system recall for the 2010 Mercury Milan, though it has 11 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2010 Mercury Milan electrical problems start?
Half of the complaints with a recorded mileage happened before about 46,000 miles, and 16% before 25,000 miles.
Is it dangerous?
Owners linked 3 crashes, 1 fire and 6 injuries to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.