Most common 2020 Mercedes-Benz Sprinter (VS30) problems
Share of the 4 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Mercedes-Benz Sprinter (VS30) complaints by model year
2020 Mercedes-Benz Sprinter (VS30) recalls (3)
Electrical system › Wiring › Fuses and circuit breakers
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Remedy: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed.
Service brakes, hydraulic › Foundation components › Disc
Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
Remedy: A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
Seats
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Remedy: DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free…
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2020 Mercedes-Benz Sprinter (VS30):
Vehicle Rolls Away While in Park
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) opened this PE after receiving 11 Vehicle Owner Questionnaires (VOQs) alleging that Model Year (MY) 2019 Mercedes-Benz (MB) Sprinter vans, configured for use as Amazon delivery vehicles or ambulances, roll away shortly after being shifted to park using the Auto-P function.
Frequently asked questions
Is the 2020 Mercedes-Benz Sprinter (VS30) a good car?
That is a low number of complaints for a car on sale this long. So far owners have filed 4 complaints with NHTSA.
What is the most common problem with the 2020 Mercedes-Benz Sprinter (VS30)?
The driver assistance — 2 complaints, 50% of all complaints for this model year, most often about adaptive cruise control. Next are the electrical system (1) and transmission & drivetrain (1).
How many recalls does the 2020 Mercedes-Benz Sprinter (VS30) have?
There are 3 recalls for the 2020 Mercedes-Benz Sprinter (VS30), the most recent from February 17, 2023 (fuses and circuit breakers). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.