The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
The risk
A wiring harness that overheats increases the risk of a fire.
The fix
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Recall details
| NHTSA campaign | 23V-100 (23V100000) |
|---|---|
| Manufacturer number | 8297010 |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Electrical system › Wiring › Fuses and circuit breakers |
| Report date | February 17, 2023 |
| Owners notified | June 26, 2023 |
| Vehicles affected | 52,993 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 23V-100 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 52,993 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.